Question about GE Profile Harmony DPGT750EC Electric Dryer

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GE Profile Harmony DPGT750EC Electric Dryer

Hi my dryer is just 1 yerar old..lately its touch scren hasnot been responding correctly!you touch one thing and it registers the choice below it---so when you try the top of the list function you have to be touching outside of the screen-that is imposible.Please help!!! Teo.thanks

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  • dryer struk Sep 16, 2008

    ok that was befor i read it all the 2 replies.
    Thanks for the advice I will call them and let u know.BTW--I never registered it with the warranty card--i do not remember--new house u know.
    thanks again!!



  • dryer struk Sep 16, 2008

    ooh yea-i forgot to tell u.there is no error code message coming..it just does not work properly --it feels like the touch tone scren has moved 2 inches up---but the screen that i see is still there with the same spots for all funnctions.( see original complaint)

  • A GE custome Sep 28, 2008

    Same problem. My dryer's about 1 1/2 years and its control touchpad doesn't like to be touched any more. It behaves erratically.

  • jlchildress Oct 16, 2008

    I have the same problem with my dryer touch screen. It seems that the sensor has shifted up about 2 inches and I can not press the desired functions. Does anyone have a solution to this problem? Is there a way to re-calibrate the touch screen?

  • Mr fix it Jul 30, 2013

    Same problem here and checking parts list i find that the control panel seems to come as an assembly and lists for $640+ ! There has to be a way to adjust the alignment but not sure how or if it takes special test equipment> Anyone hear of a solution?

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Dryer struk,

You said, hi my dryer is just 1 year old..lately its touch screen has not been responding correctly!you touch one thing and it registers the choice below it---so when you try the top of the list function you have to be touching outside of the screen-that is impossible.Please help!!! Teo.

huuum At your service!


With an error code the only way to find and to repair this is,

First try this ! Unplug the washer and wait a few minutes then restart it like rebooting your computer when its acting strange!
If it corrects the problem GREAT.

You know you still have a warranty for one year and some parts perhaps longer!
QUICKLY, TODAY!
And if it's just past one year IT'S OKAY TOO!
Ask for a supervisor!
They know "it's easier to keep the customers you have today than find new ones"
i do this all the time for my customers!
And if after they fix it,....It happens again then you tell them to swap it for a new one!!!
THEY CALL THIS A "PUSH PULL"! We do this everyday for some company or another! Common practice. JUST BE CALM AND SWEET AND PERSISTENT , if that happens later!

Call them and make a warranty service appointment!
If not only a trained laundry tech can make the electronic diagnoses.

Bless You ,
huuum
Please give the best rating for my sure fire insider advice before you sign off.

Thank You

Posted on Sep 12, 2008

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If u know how to fix it you would not be asking me to tell u !??
and what is so premium about your service..cant u help without money first???

Posted on Sep 16, 2008

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