After clearing two paper jams today, the printer's paper jam light stays lit no matter what. There's no paper in it anywhere, I'm sure.
Will replacing the cartridge help? It's fairly new and bona fide Lexmark.
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Re: paperless paper jam
Ok, the paper jam ERROR could be due to one of the following:
Check for paper in the paper tray
Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
Debris in the paper path
Gears not turning or broken gear
Defective paper tray
Broken input sensor flag
Defective input sensor board
Defective system cable 2
Defective system board
Exit Sensor flag (Fuser)
Exit Sensor board (Fuser)
System cable 1
If there is no bit of paper or
debris stuck in the rollers, it would indicate something more serious,
and in need of servicing. If your machine is under warranty, I suggest
you take it back to the shop and get it replaced or repaired under warranty. If your warranty
has run out, then you'll either have to get it serviced or buy a new
printer (whichever works out cheaper for you)
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Over time paper dust and toner residue can build up around the drum and paper feeder rollers. Open your printer and remove the toner cartridge and Drum unit. Use a soft brush to clean any residue. Replace toner cartridge and drum unit.
A tiny bit of paper can cause the paper jam light to stay lit.
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly. If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer. Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own. If that doesn't fix than Formatter Board of the printer is faulty.
Logic: If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
I cleared the paper jam but i am still getting a paper jam message. I checked thoroughly and dont see any pieces of paper anywhere. I press ok and still get paper jam message. I turned the priner off and on serveral times and that did not work. Same message. I am feeling very frustrated. Its been a week today. Help!
Sometimes while clearing the jam (if there was one) you may leave a bit of paper left behind which obscures a sensor causing it to think there is paper still in the paper path, or sometimes even paper dust can do it. Try a bottle of compressed air and blow the path out very well. Get a bright light (good flashlight) and very throroughly eyeball the paper path for any "foreign" objects...