You should have got a red card with the AU and NZ customer support numbers on it. If you phone them, they will tell you how to unblock the player to make it region free.
On the Soniq QV191LC TV and DVD player, you follow these steps. It may work for your model but if it doesn't, try the support line.
1. Switch on
2. Switch to DVD mode (use Source button on remote)
3. Select DVD setup menu (press DVD button on remote)
4. Select Preferences page (use > key on remote)
5. Press '0' key 4 times on remote: the Region Code menu will appear
6. Use up and down on remote to select region (0 of course)
7. Press exit button.
You should now be region free.
Try these numbers:
AU 1300 765 663 / (61) 3 9543 5111
NZ (64) 9 2667512
If it's any help, you can download the manual here:
ftp://ftp.quatius.com.au/Manuals/E32W13D-AU.pdf
Good luck!
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