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Some of the Lexmark printers have a sensor that looks for the cartridges and if one is missing it may not print.
The first thing you could try is to reload the Lexmark software from the CD that came with the machine and see if that works. If it does not, you may have to have a cartridge in the color slot to make it print. You could try an empty color cartridge in the slot if you cold find one.
I did find a procedure online to clear the memory and that did the
trick. Here it is, may help someone in the future:
Open lid, take both cartridges out. Physically remove the power cord from outlet or back of unit. While pressing the Stop/Clear button, plug cord back and kee pressing until a message saying "clearing memory" comes on. Reinstall ink. You're done, the message should go away.
If the contacts are different, then you may have bought a damaged cartridge, or just simply the wrong cartridge and this would explain why your printer cannot recognise the cartridge.
Make sure you bought the same number Lexmark cartridge as the old one. Return it to the store as a damaged cartridge if it is the exact same cartridge. Lexmark would not change the design of a working cartridge to exclude customers from using a printer.