Question about Samsung DVD-VR357

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Dvd vr357 samsung. clear video but no audio

All of a sudden, the audio went out. went through all the settings as per the manual and all is set as recommended. picture is still very clear. tested the hdmi cable with another device and that was fine too. any suggestions?

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  • farooha2 Sep 12, 2008

    Yes they are, any other ideas?

  • farooha2 Sep 12, 2008

    Yes, right in the middle of a program, tried several dvd's, and cable works iwth other devices

  • Aland Coons
    Aland Coons May 11, 2010

    Did the audio drop out right in the middle of a program?
    Did you try another DVD?
    I think it's time to check if you still are inside warranty coverage.

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If it had quit "overnight" I would guess sabotage (i.e. a dog chewing a cable or a child changing a setting like say analog to digital) but since it crapped out right in the middle of the program.. bummer.

Your troubleshooting has been correct so you know the cable and amplifying system (tv speakers) are working the culprit is the DVD player.

Is there another way to route audio from this device? It may support digital audio as coax or optical. It may also have RCA audio output. The RCA out is most likely to work with anything but have the least quality sound.

If all of these are not working you will need to contact mfg. support
http://www.samsung.com/us/support/main/supportSupportMain.do
or your local electronic appliance repair man.

Posted on Sep 12, 2008

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  • 11 Answers

Make sure the cables are plugged into the "outs' on the dvd player and the "ins" on the tv.

Posted on Sep 12, 2008

  • tigger1_3 Sep 12, 2008

    How long have you had the player? Are you only using the HDMI cable/s?

    Kim

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