Question about Whirlpool Calypso GVW9959K Top Load Washer

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Material getting caught

When washing sheets, or material of the same density, they get caught between the wash plate and the basket, around the rubber washer. I'm not sure if I need to replace the wash plate or some other part. I'd appreciate any help or info you can provide.

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  • DiLuna Sep 12, 2008

    I have it on automatic water level. I'm wondering if the washer plate has come loose or whatever holds it in place might be worn.

  • whisper4739 Sep 16, 2008

    I have the same issue with cloths getting caught. The seal between the washplate and drum looks to be 1/2 to 3/4 inch. I have the washplate on order and will advise when replaced.

  • Anonymous Sep 16, 2008

    I am having th same problem - light weight table cloths are being sucked below the washer plate and it is very difficult to get them pulled out. I am calling repair today.



  • DiLuna Sep 25, 2008

    I have found the same problem. The seal was broken and the u-joint assembly looks terrible. I have the parts but cant get the spanner nut off. I have soaked it with WD40 and tried heat. Nothing seems to loosen it. The next thing is to tru to cut the nut off. At this point I may even try a 1/4 stick of dynamite. (LOL)

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From Whisper4739:
I replaced the washplate and also found the internal washplate mech to be damaged. The seal had broken and water had erroded the whole assembly. I replaced both internal and outer wash plates and this fixed the washer. I have found out from another poster that this was a recall by sears, so I'm going to contact sears to see if they will pay for the parts I purchased.

I think any black oil spots that others were getting could be fro the deteriation of the internal wash mech.

Posted on Sep 22, 2008

  • whisper4739 Sep 25, 2008

    I had to cut it off with my dremil tool. Cut 2 sides 180 degrees apart where the internal threads have a gap. I also had a hard time trying to torq the replacement nut to the number of foot pounds on the directions. I cranked as hard as i could and hopefully that will be good enough. Once this repair goes the machine is gone. good luck.

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Sears has issued a service flash on this appliance, when you call you tell them what is here as this problem is a well known recall. The washplate and ccu have to be changed.

Posted on Sep 20, 2008

  • John Robbins
    John Robbins Sep 23, 2008

    There is a washplate retro kit that has beefier bolts with a wash plate that is a smidge wider. When I do this I also replace the boot and leveler inside the nutate dome. If debris is coming from internal leveler then there would be audible squeaks as well the wash plate would not return to its full level position. Black smudges is soap debris that has collected grease from us and dirt which starts to mildew which is the number 1 smell in these machines.

  • John Robbins
    John Robbins Sep 26, 2008

    When the spanner nut is froze rust remover works with a few taps of a hammer, I use my 2 piece spanner wrench.

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  • 126 Answers

ARE YOU SELECTING THE RIGHT AMOUNT OF WATER.AND MAKE SURE THE HIGHT OF THE CLOTHING IS NOT TO HIGH.

Posted on Sep 12, 2008

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