My Zen lost all it's music after my daughter plugged it in to my wall charger. This has happened before and all i had to do was refill it. But now all the songs I try to do are "unsucessful". I have tried several different ways to load the songs ( right-click "copy to Zen..., Windows media player, etc.)! Help!!
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if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.
My screen did not blink. Nothing happened until I plugged it in the back of my pc. The wall charger did not work and plugging it into my laptop did not work. Did you try the back of your pc? I left it in there for over 6 hours, but I knew it was working when I plugged it in and right away it powered up.
Sorry to not have a solution, but only to post that I have experienced the same problem trying to charge my Zen V Plus using an iGo adapter with a USB2 tip. I can't get my Zen to charge except when I use the wall charger or USB cable to PC. I'm as curious as you are about the reason why.
Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.
You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.
If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.
If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.
was the unit dropped? is the unit out of warranty? if yes to both of these then you need to replace the drive some have replaced with flash drives
I found this. *Plug the Creative
Zen in to the charger and plug it in the wall. *Press in the Play/Pause
(same button) and hold it in. *Insert a paper clip in to the pin hole
on the left side of player, near the bottom. *Hold the needle or paper
clip in for 4 seconds and let go. *Keep holding down the Play/Pause
botton. What I did was clean up disk. Then Reboot.
There is a major bug in Firmware version 1.40.xx related to battery
charging, and it will exhibit this behavior if there is not enough
battery power available for your device to power up. You will need to
upgrade your firmware to fix this.
There is a catch, however - your player will not power up on USB power
alone, which poses a problem for firmware updating. You must obtain a
DC wall charger, plug it into the player via the dongle. This will
allow the device to turn on. Then you must plug into your computer's
USB port. Do not worry - having both a wall charger and USB cable
plugged in at the same time will not harm your player or your computer.
This will allow your ZVM to remain powered up so you can update the
It's probably too late for your nees but for future users, push a pin into the rest hole on the bottom of the player while AT THE SAME TIME holding down the play and power buttons. Yes, I know you need three hands to do this. That should bring up a recovery screen Try "Clean-up" on that screen.
Do you have a wall charger handy? If you haven't tried plugging it up to the wall charger yet, you should definitely try that and see what it does.
If you've already tried that, and it still won't power on, you have a bad motherboard.
One more thing you should try: when you plug it up to your computer does the computer recognize it at all?