Question about Dyson DC05 Cylinder Bagless Canister Cyclonic Vacuum

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Dyson dc05 my vacumm is not sucking up

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  • cent30 Oct 04, 2008

    not picking up dirt.

  • natdo Apr 11, 2009

    I had a similar problems but nothing obvious so took the cyclone apart and cleaned it thoroughly now its good as new. see my solution under DYSON DC08

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Your vacuum is not picking up because the infamous dyson has lost suction "which they claim to not do" first you have to make sure the filters are taken out and cleaned, then check the hose and make ure there are no clogs in there. usually they are see through so they will be visable. also make sure there is no debre blocking the cones on the machine

Posted on Nov 30, 2008

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2 Answers

Instruction manual is lost how can i get a new one?


Dyson has the manuals for some of their products on their product support page. See http://www.dyson.co.uk/support/dc05/dc05-absolute and look on the right hand side of the page. The direct link to the manual is http://www.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc05_uk_manual_120710%20pdf.pdf . If you have a different DC05 model start here: http://www.dyson.co.uk/support/cylinders.aspx and select your specific vacuum. (The manual appears to be the same.)

I hope this helps.

Cindy Wells
(You will need Adobe Reader or a similar program to access the manual.)

Mar 25, 2015 | Dyson DC05 Bagless Canister Cyclonic...

1 Answer

Dco5 burning smell not working


Hi there, it's Jack at Dyson.

If your DC05 is making a burning smell, it sounds like it may be the motor that's at fault. DC05 is one of our very oldest machines, and unfortunately since the start of 2015, we have no longer been able to support DC05 with spares or servicing due to its age. However we do have some discount offers available so DC05 owners can upgrade to the latest Dyson technology if they choose to do so.

If you'd like to find out more or discuss your options with our experts, you're welcome to call us on 0800 298 0298 (UK), or 1800 239 766 (AU).

Feb 10, 2015 | Dyson DC05 Cylinder Bagless Canister...

1 Answer

Can you replace dyson on/off switch dc05 turbobrush


There are a number of places that list replacement switches. There are also a number of DC05 models, though the power switch is not likely to vary across them. Amazon, for instance, has a Dyson Switch for models including the DC05 and six other models (see here
Dyson Switch Dc03 Dc04 Dc05 Dc07 Dc08 Dc11 Dc14 On Off )

This video (ostensibly for a DC08, but the procedure should be pretty much identical) shows how to take the unit apart, get at and test the on/off switch, and replace it if need-be.
How To Change Dyson DC08 Switch An Easy To Follow Tutorial

Good Luck!

Jul 31, 2014 | Dyson DC05 Cylinder Bagless Canister...

1 Answer

Brush on dyson dc05 wont spin


Hi there, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your DC05. If the brush bar isn't rotating correctly this could be due to a blockage, or because the filter needs a wash. To locate and clear any obstructions please follow the steps shown in our Support guide:

http://www.dyson.co.uk/support/dc05/dc05-plus-turbobrush/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/no1/next/check-the-wand-handle

The filter needs to be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for the filter to dry completely before replacing it.
This should resolve the issue, but if you find the brush bar is still stalling after you've run through these checks please get in touch with us directly so we can help further. You can reach our freephone UK customer Helpline on 0800 298 0298 from 7am-10pm daily.
Best wishes,
JackDyson Online Customer Supporthttp://www.dyson.com

Feb 15, 2013 | Dyson DC05 Cylinder Bagless Canister...

1 Answer

Does anyone know of a download for a Dyson DC05 operating manual? Thanks


Hi there,

If you don't have your DC05 user guide to hand, you can download one directly from our site:

http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc05_uk_manual_120710 pdf.ashx


I hope this helps - if you'd like any advice on using or maintaining your machine, please call us free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 21, 2012 | Dyson DC05 Bagless Canister Cyclonic...

1 Answer

Motor very loud and not sucking


Hi there,
I am sorry to hear you are having difficulty with the performance of your DC05. Based on your description of the problem your machine may have an obstruction.
Please visit http://support.dyson.co.uk/support/dc05/dc05-standard/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-the-floor-tool for step by step instructions on how to locate and remove an obstruction.
We also recommend washing your filter every 3-6 months. Instructions for washing the filter can also be found on the support section of our website. Please visit http://support.dyson.co.uk/Support/dc05/DC05-Standard/My-machine-is-not-working/Machine-not-sucking-picking-up-as-well-as-usual/Filter-Washing-Video to view the video.
If you need further assistance please call our Helpline free at 0800 298 0298.
Best wishes,
Jessica

Feb 16, 2012 | Dyson DC05 Cylinder Bagless Canister...

1 Answer

Filters


Hi there,
Step by step filter washing instructions can be found in the support section of our website.
Please visit http://support.dyson.co.uk/support/dc05/dc05-standard/how-to-use-your-dyson-vacuum/wash-the-filter/filter-washing-video to learn how to wash your filter and for more information on maintaining your DC05.
If you need further assistance please call our Helpline free at 0800 298 0298.
Best wishes,
Jessica

Feb 16, 2012 | Dyson DC05 Cylinder Bagless Canister...

2 Answers

MODEL:Dyson CYLINDER DC05 NO POWER: Have changed the plug fuse, still no power.


Hi its Darran at Dyson.

It is difficult to confirm what may be causing this problem with having the opportunity to inspect the machine.

We offer a repair service for £69 which is inclusive of parts, labour and VAT.

To arrange a service please call our Helpline on 0800 298 0298.

Kind regards
Darran
Dyson Customer Service

Feb 07, 2010 | Dyson DC05 Bagless Canister Cyclonic...

1 Answer

Not sucking up


http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=34218&thid=565461
Not sucking up
Posted by Smudge935 on May 02, 2008
Hi, I have a Dyson DC05 and initially it sucks up ok then stops. On investigation the dust particles are ending up in the pre-motor filter instead of the canister.
I have checked for blockages, and cleaned filters. Any ideas????


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
Something is blocking the path of the dirt to the canister and it should not be going directly to the motor filter (diverter valve) that is supposed to be a backup just in case. So that the motor does not burn up, please check with you local vacuum cleaner dealer for a schematic or a product breakdown.

So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/homepage.asp
Contact Us
1-866-MY-DYSON
(1-866-693-9766)

Dyson Customer Care is available 7 days a week.
· Mon - Fri: 7am - 8pm, CST
· Saturday: 8am - 6pm, CST
· Sunday: 9am - 6pm, CST
questions@dyson.com
Don – The Vac Man
Go Ahead. Use Us.

May 02, 2008 | Dyson DC05 Cylinder Bagless Canister...

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