String caught in roller shut off and pulled string out now roller now very noisey clean roller did not help don't know how to take roller out

did you remember to put the belt on? Did you clean the ends of your beater bar?

Hi leanneaj...
Your problem is caused by hair,strings,etc getting around the beater bar at the ends of the roller where the bearings are and causes it to sease up.
The smell you smelled was rubber burning, the rubber belt that operates the roller brush has burned into...broken.
You will have to remove your roller brush and clean, and oil and then reinstall it with a new belt
Please take time to rate me

Go on-line and "hunt"...er..for the user guide. Also check the brush and look for hair, strings etc. caught in and on the roller. This is often a problem and can clog up your machine.

Good Luck!
Diana

It sounds like if the rod is clean then there is debree inside the roller where the rod fits in too.

You will need to pull the roller out and clean it. I think some of the strings are tangle up at the end of this roller. (Most rollers will come apart at the end for cleaning.) Make sure that the strings are not tangle up on the belt pulley as well. I hope this will help you.

First you need to check why the brushes are not turning, this could be due to a lack of suction, which means the smell of heat and excess noise is due to a faulty motor, this can also be tested simply by testing the units suction power.
A faulty motor is the most comon problem when it comes to smells of heat or 'ozone' as well as excessive noise. Good Luck.

Is there any thing caught in the roller brush? Carpet string, plant leaf,Coin?

Try removing the suction hose and putting a broomstick through it to unclog any thing you may not be able to see.

At the area where the roller brush is look at the suction hole, feel with your finger if anything may be caught inside.

If all is clear you may have a defective motor.Return it while you still can.

Thanks and good luck.

your brush roller isn't turning unplug the vacuum and see if you can turn the brush roller and also notice if it turns freely or is it stiff,take the roller out and remove strings,carpet strands and hair.if you can pull the ends off clean the ends good and maybe add just a little drop of machine oil on the bearing on the inside the roller where the bearings are.clean the motor shaft.there is probably old burnt rubber on the motor shaft.you can use a pice of emery cloth ,clean it till you see the polished finish .but i would say your problem is in the brush roller and the motor shaft.i hope i was some help to you.can you please leave some feedback

This pdf file should help you - there are instructions in it for removal of the roller.

http://www.managemyhome.com/mmh/lis_pdf/OWNM/L0412323.pdf

Rate if this helps :)

Hi Dave.

Ok you need to lift belt end of roller up, so that you get the roller straight then lower roller down so that both ends go in at same time down.

Use a large flat screwdriver to help lever roller up from belt end & watch your fingers (Ouch).

http://dysonmanuals.llc.nu/