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Digital photo pictre frame wiil not stay on. when turned on it starts and then its shuts down

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  • 7 more comments 
  • ikamt Sep 12, 2008

    As faor as I know there is not batteries. It is a Plug into power unit

  • ikamt Sep 12, 2008

    I think I'm taking to the wrong people. This is a digital photo frame that shows pictures from a memory card, It's not a dvd player. Please advise me to whom I need to comuicate with.
    Thankyou

  • ikamt Sep 12, 2008

    Brand Polaroid

    ref no. xsa 01010B

    model 6081A

    consumption < 18w

  • ikamt Sep 12, 2008

    I've had this unit about 1 year. The problem happened aout 1 month ago

  • ikamt Sep 12, 2008

    I just sent you all the information on the unit. AND IT IS NOT LINKED TO MY COMPUTER.

    It operates on its own

  • ikamt Sep 12, 2008

    My picture frame does notneed to be connected to a computer. IT READS A MEMORY CARD.

  • ikamt Sep 12, 2008

    I'm waiting to hear from you on how to fix my photo frame. So far all you have done is get my money.

    If you don't give me instructions on how to fix my problem, I would like my money refunded.



    Thankyou



    T Maki

  • ikamt Sep 13, 2008

    I don't know what I have to do to get through to what my problem is .I have sent you several e-mails discribing my problem.I also sent you the model number and serial number. All I want is for you to either tell what you think the problem is or return my money.
    T Maki

  • Anonymous Apr 17, 2009

    I also have a polaroid picture frame model 6081A. Also this unit flashes for a moment the polaraoid start up screen and after that you can see there is info on the LCD screen without backlight. What is the problem? Is it possible to solve this backlight issue?

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8 Answers

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Well try connecting your photo frame to different ac mains and make sure your memory card as image in jpg format if this did not work then try to format the card and add some photos and check if its displayed on the frame ,even this fails then you get it serviced ,please use this number for the company support:

Contact Information
Phone: 1-866-289-5168


Good luck...

Posted on Sep 13, 2008

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Chek if u can reset the unit or put it in the factory defaults.

if that not work ceck if u got a cd come with and a cable anything .. that u can upgrade it firmware with it sir!!

best regards

if this is not help tell me so i can help u further.

Posted on Sep 13, 2008

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HI   REMOVE THE MEMORY CARD &INSERT IT..   IF ALSO SAME PROBLEM TRY TO FORMAT THE MEMORY CARD.. THROUGH IT OR FROM CARD READER.. I WILL SOLVE THE PROBLEM.. PLEASE RATE IT.. THANK U.

Posted on Sep 12, 2008

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There's not much we can do about that digital frame. The PCB is the heart of the digital photo frame, as it includes the device software. If it malfunctions, that's it. Common issue with digital frames, burn-out, you'll know it when something smells like a plastic burning.

Posted on Sep 12, 2008

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You mentioned that your digital photoframe will not turn on. When you connect it to the computer see if the computer still detects it. You also mentioned that it is direct to AC power. The reasone the previous experts suggested this is because there are so many digital photo frames out in the market today as you did not specify your exact brand and model number we can only guess. So it is best if you specify your exact brand and model. Secondly I ask if the computer still detects the unit because that is a way to find out if the unit is defective or not. I would assume your unit still needs a computer to put pictures on it right? I stress the word assume because i do not know the brand and model.

Posted on Sep 12, 2008

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How long have you owned this unit for? When did you start having these problems. Once I have all the information I can assist you further. Please don't request more assistance/reject my assistance until I can assist you further.
Thanks,
lee

Posted on Sep 12, 2008

  • 1 more comment 
  • Lee A.
    Lee A. Sep 12, 2008

    How long have you owned the unit? Also how long have you been having this problem?
    Thanks,
    Lee


  • Lee A.
    Lee A. Sep 12, 2008

    Phone: 1-866-289-5168
    call this number for service and support the warranty on those is only 90 days. Not much of a warranty. usually though when you purchase it at most retailers you are offered a protection plan. I recommend it on frames like these. Newer technology that is made as cheap as possible to bring the price down. A protection plan only costs about 20$ and would allow you to replace your item for free. If you need any further assistance let me know.
    Thanks,
    Lee


  • Lee A.
    Lee A. Sep 12, 2008

    Can you see my solution I have advised you on the steps you need to take to fix your unit. If you have any questions for me still please let me know.
    Thanks,
    Lee


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  • 241 Answers

Are you using a USB cable (make sure that the cable is 1.0 or 2.0) then see of the
dvd player supports both. If not you may be using the wrong USB i would just try a new
usb (spare)


Thank you Jayson

Posted on Sep 12, 2008

  • 7 more comments 
  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    can you please display you model number thank you

  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    I need the name and model thank you

  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    no you are fine it is that you did not give out enough info about your problem
    the screen is diplaying your problem as a Generic Dvd Problem thats all
    we can still help you;)


  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    I am really having a hard time finding this Model Is this the Correct number
    please just double check model Polaroid 6081A

  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    ok I am very sorry I have located it
    You have a back compartment on the rear of the Frame
    Are you using the AC plug to connect it to the wall out let



  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    you can hooked this up to a computer but that is not a problem
    so is there a chance that yo may have another memory card to
    try or is this card full


  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    Press and hold the MENU button for one second to access the On Screen Display (OSD). Press the or button to choose an item and press the Play ▶II button to enter. Press the or button to choose an option and press the Play OK button to confirm your choice.

  • Jayson Brollini
    Jayson Brollini Sep 12, 2008

    make sure that your wireless remote power button is not causing the problem
    This may caused by an object laying on top of the remote power button
    Simple but just a suggestion to check also that the power button is not sticking


  • Jayson Brollini
    Jayson Brollini Sep 12, 2008



    Check the AC Power Input see if it is lose or the plug cord may have a small cut/slice
    and the wire is exposed

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Check the power supply contacts, if it is battery one remove and put back the batteries, clean battery contact with alcohol.

Posted on Sep 12, 2008

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