After the cycle has ended, the dishwasher is still filled with water on the base.
Also, we moved into our house and the previous owners did not leave us an owners manual. I have no idea what the icons mean on the top of the door. I have called Gaggenau twice to get a manual but haven't received one. Can anyone point me to a source?
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A common cause of this condition results from water in the base pan. This may result from a leak in the dishwasher or the drain hose (to the sink drain) backing up. First check the base pan (the very bottom assembly that all other components are mounted within) for any moisture - this can be difficult as there are only narrow openings between the tank and the base pan; a mirror can help or you might have to pull the unit out from the cabinet to access the sides. If there is moisture in the pan this problem must be corrected as the unit is just trying to protect against water damage from a leak. If the base pan assembly is dry, look at the float assembly (behind the water fill valve) as insects or rodents can sometimes interfere with the proper operation of this sensor. That causes the control to think there is a water leak. When this fault occurs everything is turned off and the drain pump runs continuously to eliminate any water from inside the dishwasher.
The dishwasher you're speaking of (provided it is indeed a Gaggenau GM954) is built by Bosch as you may or may not know.
To address your concern regarding the 2H in the display actually needs to be done in two parts. I'll start with the basic info associated with the 2H displayed.
This can be simply indicating the previous cycle exceeded a 2 hour wash cycle, not necessarily an error and can be attributed with too cold water entering the dishwasher (below the recommended 120F), a longer than normal drain time (due to partial blockages, kink etc. hence longer time needed to complete the cycle) or inproper water circulation during the cycle.
Aside from these issues, it (2H) can also mean the unit has a heating error and if left long enough will show another error of "1" in the display, extremely long wash times, etc.
**The first thing I'd suggest before attempting any repair is running an additional cycle while making sure the water inlet is hot (120F optimum) and the unit does indeed drain fine.
**A fair indication of proper draining is to start a cycle and once washing begins (2-3 minutes) activate the "cancel" and the unit should adequately drain in the 2 minute time allowance.
**To identify proper water circulation, place an empty cup in the upright position in the top rack, start a cycle and inspect the cup after 2-3 minutes and it should be full of water.
After trying and posting the results of these thing's we can move forward with potential heating errors, the cause, and how to remedy them. Let me know what you find and I'll continue to assist you in any manner possible going forward. Good luck.
Since mine does the very same thing, it's my guess that is the sterilising cycle as by this point it has already washed, done a short fill to remove any remaining detergent, and two rinses. I'm also assuming the second short fill is just to cover the heating element and/or to to generate an amount of steam having being heated by the element (I'm basing that assumption on the heat of the dishes at the end of end of the cycle and the heat of the water when it drains)
I am not sure about this model but most models run a drain cycle for a set period at the start of a wash cycle and then move on to normal filling and cycle of machine provided the various switches are at the low level it will carry on to its set cycle,is the apartment or flood switch ok?
could be a blocked pump or capacitor fault,check if pump armature will move(centre rotating part)you may be able to view end of pump with lamp,there may also be a slot for a screwdriver to move armature,you will feel if there is something stuck,hope this helps
indesit idl 40 not pumping water out properly, ends with flashing light no 4 and plates dry but water still in machine -have to pump out using start stop button but within 2 hours base filled up with water. Can't afford massive call out prices as lady on my own.....
there should be a float behind the fill valve with a magnet in it which operates a reed switch. This switch keeps the pump running as long as the base has water in it or if the float is stuck on the up side (and makes the pump "think" that there's water in the base).
Check this float to see if it's stuck and release it so it could tell the pump when to stop draining.
Hope this solves your problem.