Question about Kenmore Elite 45986 Front Load Washer

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F11 error Iget an f11 error on my he4t

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  • sinook Jan 11, 2009

    on the f11 error code, are you talking about replacing the microcomputer, or the user interface?

  • sinook May 11, 2010

    are you talking the microcomputer? or user interface?

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  • Master
  • 5,911 Answers

"F11" is a Serial Communications error. Before assuming you have a problem with your washer, the manufacturer recommends unplugging the appliance for at least 30 minutes to reset the computer. In many cases this is all that is required to correct momentary computer glitches. If you try this and the problem persists, the following link explains the "F11" error in more detail:

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

In most cases this error turns out to be a failure of the Central Control Unit (CCU). If the Motor Control Unit (MCU) fails, there is usually an additional error code that will appear. I say "usually", but not always. I hope you find this information helpful. If you require additional assistance (i.e., parts, instructions, etc.) please let me know.

Posted on Sep 12, 2008

Check all the wire connections at CCU and MCU. With the unit running and top cover off, wiggle connections to try and induce the fault. If it faults when touching the connectors at the CCU, it could be a connection issue or a bad board. In my case it was a bad CCU. Part house wanted $250 for it but found it online for $175. Took 5 minutes to install.

Posted on Oct 03, 2008

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1 Answer

Error code F11


F11= Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. The board needs to be replaced. Here is a link to it.
http://www.repairclinic.com/PartDetail/Circuit-Board-or-Timer/1059575

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F-11 ERROR CODE MEANS :

Serial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

TO RESOLVE THE PROBLEM:


  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

  • Check the Drive system for any worn or failed components

  • Check MCU

  • Check CCU

  • Check Motor

  • Check Wire Harness


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Iget a f-11 trouble code on my kenmore elite he4t washer.


REplace your MCU. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem. Go onto kenmore.com and find your right washing machine and replace the part yourself. First try and take the wiring harness off and then reconnect it and see if the error code goes away if it doesnt then replace the part. Please Rate. Thank you

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