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Re: Camera turned on and shuts off
Hi, This problem related to lens assembly but not the battery.The zoom optical motor shows malfunctioning and you have to replace it.For this contact nearest SONY SERVICE CENTER I have change many optical lens assy in this symptoms.
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Hello ..Yes please make sure your batteries are fully charged..If battery is charged and still shuts down..There is a good chance lens was hit or bumped.When lenses are bumped the camera will try to extend lens upon power up as part of cycle.If camera detect problem with lens not opening..Then it will shut down...
SOunds like your battery is bad. try discharing it :
Place the battery in your camera until it itself turns off. In this situation, the battery is fully discharged.
Take out your battery and slide it into your battery charger.
Connect your charger with power to fully charge the battery. It is normal for a new battery that battery indicator shows 100% capacity in 10 to 15 minutes. Please keep charging until there is no time left for charging.
Fully charged and fully discharged or "cycled" as much as five times to condition them into performing at full capacity.
Try it and see if it works? If the batteries are not rechargeable then the problem is in the cameras power supply and you need to take it in or replace it.
Since the flash requires lots of energy it sounds like you have a battery problem. 1. Make sure you will install a new or fully charged battery/batteries into your camera. Please use lithium batteries Ni-Mh or rechargeable Batteries (2000 M.Amp or higher). 2. Clean the battery contacts. a. Remove the battery/batteries and the memory card from your camera, then wipe the battery contacts with a soft, clean cloth. b. Reinstall the battery/batteries into your camera 3. Turn on your camera without the memory card. (If it works then it?s your memory card that is faulty)
Take off the battery and the memory card Try to wipe the metal contacts on battery with a cloth Try to put back on to the camera with out the memory card Try to turn it on If the camera still have the problem Try to take the battery out Try to plug the charger directly on to the wall outlet then plug it in the camera with out the battery Try to turn the camera on If the camera has the same issue Call the manufacturer
Possible failed battery showing fully charged but actually not -or even charger.No reset]
Disconnect from the wall socket- re connect and tell us if the battery is now charging.
If show full- replace battery.
Also tell Sony customer support