Question about Toshiba SD-R6372 (SDR6372S) DVD±RW Burner

3 Answers

Won't even read cd's- autostart fails...

When i load any cd into this drive (in my Asus latop) it tries again and again all in vein to run it. But when i load a dvd it reads with no problems... what's going on? I can hear it trying to run the cd up to speed, but it seems to keep on failing. The laptop tends to run very hot, but i don't know if this has anything to do with it...

Posted by on

  • orthodoxmach Jul 26, 2008

    My matshita dvd-ram drive was reading and writing all dvds and cds.

    but today it only can read and write dvds and reads some cds also like the original driver cds,etc, but not any other cd
    what is the problem please help this is 2nd time i am facing this  problem.before same happened and i had to replace drive and now same has happened again.
    Please help me!

×

Ad

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 64 Answers

There are two lasers, one for CDs, other for DVDs. Sounds like the CD read (and possibly Write) laser is worn out, or defective. Time for a new drive. DVDs will be fine, because they don't use the other laser at all.

Posted on May 02, 2006

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Got the same problem with my desktop where my samsung cd-rw/dvd combo drive is installed. After a few months of minimal use it can no longer read data/audio/video cds except for DVDs. So I browsed samsung website & started downloading updates and religiously followed their suggested solutions posted on their website but to no avail. So the best solution that I did was I bought a new cd writer/dvd drive(no longer samsung! mind you) then I emailed them a litany of my frustrations and believe me they never have the guts to email me back not even a hint on what to do with their junk product!

Posted on Mar 13, 2007

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 513 Answers

It is my understanding that the laser in the optical drive has to change it's characteristics depending on the media it's reading (or writing). I believe what the drive does is try different laser settings (such as beam size, and intensity) until it can read the media. Your drive probably has a fault with this feature. You can try buying one of those CD/DVD cleaning disk kits at a music or electronics store. Maybe cleaning the lens on the laser will make a difference. Best way to clean it though is manualy, if you know how to open it up without causing damage. If this doesn't help, you probably need a new drive, even though trying to reinstall the firmware/drivers is also an option. Let us know what worked if any ;]

Posted on May 01, 2006

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

sandrew
  • 2961 Answers

SOURCE: Toshiba SD R2312

if you have indicated the correct model, then it is only capable of burning cd's, but reading cd's and dvd's

Posted on Apr 01, 2007

sandrew
  • 2961 Answers

SOURCE: dvd-rom not playing/recognizing dvds but plays cds

Yes your quite right, the solution to the problem is a new writer, although you have to get the same one if it's fitted internally to a notebook. You can update the firmware, thats not a problem, you may be getting confused with bios updates which are a knightmare. I assume you have tried the usual, uninstal and re install of the dvd drive, by uninstalling it in device manager on the cd/dvd drive line and click '+' sign, right click and uninstal, then restart pc to automatically install again. The cd recognition says that the drive capability to read and write dvd has corrupted andfailed, so really the only solution would be a new drive

Posted on Apr 28, 2007

  • 1 Answer

SOURCE: toshiba laptop won't burn cd from itunes

I had the same promblem. What you should do is make a serperate file on you desktop and drag all of your music that you burn or download to that folder first. Drag it to Itunes after that. Now, you only have to drag the songs to Itunes if you want them on there for you iPod. Take the songs from the folder, and drag them to windows media players burn list. Insert a blank disc and you should be good. Keep in mind that you can only do this if you put downloaded or burned music to the created folder first. If you take it to Itunes first, you will have to re-download or re-burn your music again.
Hopefully this helped you guys.

Posted on Dec 12, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

ASUS Essentio series CMA 51AC--- after running for


What are the circumstances: Programs running, temperature of room, position of unit, surface sitting on, Sounds like it is overheating or ram is failing for starters. Got this off consumer reports:
By NatT96
from Los Angeles, CA
(2 of 2 customers found this review helpful)

2.0
Limited Performance (DO NOT BUY)
8/23/2013
Pros
Adequate Storage
Quality Accessories
Sleek Design
Cons
Ignored Boot Mgr Issue
Overheating
Poor customer support
Poor Graphics Card
Restarts Randomly
Unreliable Performance
Best Uses
Internet
Music
Video
Word Processing
Comment:
Got this PC as a gift. After two months of developing a large Android-based application project and playing high performing games on the computer, I have found out that the graphics card has already malfunctioned(Overheats), causing the PC to restart! Now get this, I called ASUS once and the person on the other line told me to back up a large hard drive to CD's.....seriously.The next day I called I told them that even Videos, Unity Pro, and Games on the PC simply restarted it over and over again. So what I was told is to by to a System recovery and go back in time on the computers main hard drive. Did not fix the restart issue.

Nov 02, 2013 | ASUS Essentio Desktop with Intel Pentium...

1 Answer

My notebook suddenly shut down itself, then after i restart, it show select which drive to boot (but no option to let me select). Then i try to reformat it, but it show no harddisk install? i have try...


> no option to let me select

This means that no "bootable" CD-ROM was loaded into the CD-drive, *AND* that the "bootable" files could *NOT* be read from the disk-drive.

> it show no hard-disk install

Well, it shows that either:
* no electrical power is reaching the disk-drive
* the electronics "underneath" the spinning-part of the disk-drive have failed
* the "spinning" part of the disk-drive is not spinning (dead motor?)
* the disk is spinning, but nothing can be read from the disk-drive.

Try connecting the disk-drive to another computer.
If it is detected, that's good.
If not, then your disk-drive has a BIG problem,
and replacing it (with or without exercising any "warranty'") is your only way to move forward.

Sep 30, 2010 | ASUS A3Ac Notebook

1 Answer

Dell xps400 branched to the weeds on me. can't even load windows 7 install disk. can't even load in safe mode, runs to where the password screen should come up, then nothing. bad hard drive? drvon, thanks


I didn't understand the first sentence but if you can't even start windows 7 cd then there is a hardware issue (most likely not hdd unless it hangs when it is trying to detect the hard drive) as all the software is on the cd vs reading from the hard drive, if you get to the hard drive and 7 sees it but fails on install then hdd is bad, try finding something called bart pe it's a boot disk you can run windows off of the disk and test the hard drive using western digital diagnostics utility. even more rare you may have a dirty lens in the dvd-rom. there are alot of possiblities.

May 21, 2010 | Dell XPS 400 PC Desktop

1 Answer

Primary Drive Fails


Try to format your hard drive using Maxtor CD not windows XP.
You may have a bad drive, see if you can write zeros to the drive it can fix a lots of problems.

Good luck
N Sabre

Nov 08, 2009 | ASUS P5S800-VM Motherboard

1 Answer

My cds will start to 'run' on disk drive but it will not run or open/load them so that i can install or play sims or football manager ect


Some CDs do not autostart. it depends on how they are setup.
If you have a games CD and it doesn't autostart then click on My Computer and then the CD drive (your could be the D drive) and double click on the Setup or Install file. The program should then install on your computer.

Jun 18, 2009 | Dell Inspiron 6400 Notebook

1 Answer

Solution for ''my eee pc not booting screen reads a dis read error occured


This message would occur if you maybe have a floppy disk in the laptop that you have not pulled out. If you don't have a floppy disk loaded it is more than likely your hard drive failing. What the system is doing is trying to load up your o/s off of the harddrive and it can't access it. If you have your o/s cd and it is windows xp you can try running recovery console and running the command chkdsk c: /r . This will check your main drive for errors. Another option is to try and reload your o/s. It may just be a bad sector on your harddrive that your pc is trying to access.

Apr 10, 2009 | ASUS Eee PC 900 Notebook

2 Answers

How do I install my new Tom Tom G 730 on my home computer?


how do i change from miles to kilometrs on my tomtom go 730 ?

Dec 28, 2008 | Tomtom GO 730 Car GPS Receiver

1 Answer

My asus laptop has dvd reading problems


i also have the same problem... i have k40in series loptop... i haven't uses it for a while but when the time i need to use it for formating my loptop. it wont read any cd's i insert, the tech guys told me to replace new one.. dvd/cd drive :(

Oct 11, 2008 | ASUS (90-N801G1100) CD-RW/DVD-ROM (Combo)...

2 Answers

Problem loading windows xp


try disabling legasy USB devices in bios

Jul 09, 2008 | ASUS K8V-MX Motherboard

1 Answer

Asus CDRW


Sounds like the laser is burnt out. I would replace the drive.

Oct 11, 2006 | ASUS CDRW 52X32X52 CRW-5232AS BK RT...

Not finding what you are looking for?
Toshiba SD-R6372 (SDR6372S) DVD±RW Burner Logo

613 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...