Question about RCA Lyra RD2850 20 GB MP3 Player
When I plug my Lyra into my computer the CPU doesn't even recognize it. When I turn on the unit, it "freezes up" on the first page. It won't play, I can't get any menus to display. It is no longer under warranty. I can't find anyone to fix it in Tucson (where I live). I don't know how to fix it or where to send it. RCA was not helpful in finding a repair shop. Please help!
I've had one for a couple of years now. I love it. If you hold the stop button in for 10 seconds the unit will reset. Windows 98 and Windows 2000 USB ports are screwy, you need to get USB drivers or upgrade to XP. XP recognizes the Lyra as a generic 20G USB hard drive with a FAT filesystem. I periodically defrag it when weird stuff starts happening.
Posted on Mar 24, 2007
Dump the rca and buy a sansa
Posted on May 27, 2008
Just get a new Hitachi Travelstar 1.8" Laptop Hard Drive on eBay. It's easy to replace.
Posted on Feb 16, 2008
I am also an unfortunae owner of RCA Lyra 2850A model with the same exact problem. The customer service is non-existent. I have spent many hours on the net trying to find a solution. I come across many posts of similar problems. Seems like a fundamental defect but the manufacturer has deaf years. If the manufacturer has any regard for its brand....I hope they will contact me. I can be reached at firstname.lastname@example.org
Posted on Jan 15, 2007
Most shops dont wanna touch these small compact wounders as they take up alot of time to repair most of the time and some manufacturers dont repair them under warranty the exchange them.. You should look in the user manual you got with the unit and look up where to call or take it in case of falure. Good Luck 0
Posted on Apr 28, 2006
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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