I have a Brookstone digital photo frame that refuses to turn on. It has worked for a number of months and then would not turn on. I've tried holding the on button down for over 10 seconds, switching power outlets and those things haven't worked.
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There should be a small hole on the back of the unit, use a pin or a needle to reset the software but be sure to remove your sd card first otherwise it could wipe all of your pictures, once this is done be sure to give it a full charge while switched off, when it has fully charged (16+Hrs) switch it on and insert your sd card, If this does not fix it then I am sorry but I know of no other fixes
Try the simple stuff first ... turn the picture frame off. Then remove the AC power adapter from the a/c socket in the wall. Wait 30 seconds then plug the adapter back into the wall outlet. Turn your picture frame back on and notice any error messages that may get displayed.
I had the same problem. I lwas able to load more pictures because I bypassed the function. It is easy. Just open the resized picture file on your computer, then, copy (control c) the pictures you want, and then open the photo album device through "my computer" and paste into the appropriate album. My digital photo album was listed as F Drive in my computer.
Hi Amanda and Lisa. Are you making sure the picture frame is off BEFORE you plug it in to your computers? Make sure you:
Turn it off before pluging it in, then plug in the USB cable. Now you can turn on the picture frame and you should see the frame's memory and any SD cards you have plugged into it in the removable drives section.
Let me know if that helps. If not let me know, and thanks for coming to FixYa. If you're happy with my answer then don't forget to rate it appropriately.
With a screen resolution of 480 x 234 pixels a collection of 480 x 234 photos would number into the Ka-zillions in number. Since this frame can display jpegs up to 10 Mega-pixels the number would, of course, be reduced significantly.
cheap **** - Really Brookstone? No reset? No way to format? Crappy warranty? Poor workmanship? No software that resizes your images so they won't crash your picture frame? screw you guys, I'm never shopping here again