I have a Brookstone digital photo frame that refuses to turn on. It has worked for a number of months and then would not turn on. I've tried holding the on button down for over 10 seconds, switching power outlets and those things haven't worked.
-   I have the exact same problem. Power on....just the logo. No go.
I can't seem to see if anybody has provided a solution to this problem. I wonder if the "FixYa" guys monitor problems which have not been solved. That is a measure of this web site...# solutions not # listed problems.-   CampbellPipe
Apr 03, 2009
-   Same problem. 8 inch frame. Green light, but no startup. 14 months old !-   Guest
Mar 10, 2009
-   model: AH1212-B plug it in and turn power button on. green light and nothing else.-   pope0035
Mar 06, 2009
-   We bought the Brookstone my life 8" digital picture show. Worked fine for a few months. Now, plug it in, green light, Brookstone logo, and that's it. No pictures load (though the computer displays that the pictures are on the external device), none of the buttons work. We bought it for Christmas 2007. Has anyone tried to replace the power cord? Do those go "bad?"-   gwilkins
Mar 04, 2009
-   green power light comes on but nothing else.
-   Guest
I have a IQdigital picture frame and my grandaughter got the remote and changed the language to the...
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I have a IQdigital picture frame and my grandaughter got the remote and changed the language to the Oriental Nothing will get me out of the 5 oriental options english,german etc never show up again as options. Any suggestions
This seems like a bad trend. I got mine for Christmas of 2007 as well and it isnt working at all now. It gets to the Brookstone screen then doesn't do anything after that. I can't get it to work. Does anyone know what we can do?
Sounds like a trend of some kind. We got our Brookstone 10" frame during Christmas 2007 and today it decides it won't turn on. The green light in the back comes on when you push the power button though. I've tried all the tricks.... USB In/out, different outlet, holding the button down for different lengths of time. I wonder, are these things programmed to self destruct in 13-14 months?
The same thing happened to me with the Brookstone digital frame I received Xmas 2007. I took it to two Brookstone stores but they refused to stand behind their product. Disappointing. . .
Comment by Guest, posted on Feb 02, 2009
brookstone 10" digital frame - no picture, only green power LED lit. 13 months old.
I have had two of the 10" Brookstone Digital Picture Frames now the first one came up with the Brookstone logo and nothing happened. Tried powering off a few more times then it finally asked to insert media and worked. Exchanged it and now the second one works but the edge of the LCD screen is brown especially the corners. It is not the protective sheet that came with it so it is defective too. So I will be returning or exchanging it but not leaving the store till I see this next one works and no brown edge on the screen. Here is the URL to the one I got: http://www.brookstone.com/store/product.asp?product_code=572826&search_type=search&search_words=picture%20frame&prodtemp=t2&cm_re=Result*R3C2*T
I have the brookstone Digital Frame Model AH1212-B and I received it as a Christmas gift. It worked fine until this summer and it too won't turn on. I have a green light (where the DC plug goes into the frame) showing it has power, but it will not turn on.