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My hp pavilion 9500 laptop is receiveing ac power and all the usual lights come on but it does not appear to be booting up and the mouse is not responding though the blue light is on to show it is active. I have tried turning it off and on a few times using the on off switch. I do not have recovery discs and anyway i do not want to lose all my info. can u help?

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  • Anonymous Mar 03, 2009

    power on...no screen.
    HP says no recall, shop says yes recall...


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  • 7 Answers

Try disconnecting it from the AC power, take out the battery and put it back in.

Posted on Sep 11, 2008

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You bricked the motherboard. You can;t leave the battery out that long. The capacitor that holds just enough charge to change the battery probably went dead. BIOS is gone.

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It is most likely a bad AC adapter. One way to test it is to remove your battery (I put the steps to do this below) and just plug the laptop in with the battery removed. If it does not power up then your AC adapter is bad. You can buy new batteries online or at your local electronics store. I would advise against buying them from a store though because they are usually much more expensive. I did a quick google search and found some on amazon for a pretty good price.
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Hi,

Remove the AC power jack and then the battery. Hold down the on/off button for 30 seconds, that will drain any residual power from the laptop.

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