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How to remove a Kenmore direct drive drain pump

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The following link explains how to replace a drain pump on a Kenmore top loader with direct drive transmission:

http://www.fixya.com/support/r397092-replacing_water_pump

I hope you find this information helpful. If you require additional assistance, please let me know.

Posted on Sep 11, 2008

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How, can I clean the washer. I washed many time my husband dirty coverols and now its effects my washings.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

KENMORE top load, direct drive, neutral drain washers are made by Whirlpool.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

The best way to completely clean the washer is to pull the agitators and drum in order to get to the tub.

Following is the Whirlpool / Kenmore Service Manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


Following is a description of how to remove the cabinet, pump, motor, transmission and basket drive tube on Whirlpool / Kenmore / Roper direct drive washers.

As an aside, you don't need a special spanner wrench to remove the spanner nut. I've found that a short (10") pipe wrench hooked over one of the spanner nut tabs and tapped with a hammer will usually loosen the nut. Also, rather than hitting the Drive block directly with a hammer, put a short piece of wood under it first to protect it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137



Jun 19, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Need opinion on Washer repair


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.22432100&pathTaken=partSearch

and you'll see a list of major sub-components with diagrams and parts.

See the following Whirlpool Service manuals for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Assuming that it WILL spin, but not drain, the problem does point to either a pump or hose problem.

If you can hear the motor turning during the spin cycle, the pump should be working.

See the following for how to remove the cabinet and gain access to / check the pump.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=134&osCsid=7eb3280b232f728490afcac4574c759e

If it will neither drain NOR spin, the problem points to the Lid Switch?


Apr 11, 2010 | Kenmore 22422 Top Load Washer

1 Answer

Kenmore 70 series will not drain


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

I'm assuming that the washer will Agitate and Spin but will not drain.

Following is a description of how to remove the cabinet and pump on top load direct drive washers.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=134

Be aware that when you remove the hoses from the pump, any water in them will come out so you should have a bucket set to catch the water.

Check the hoses leading to and from the pump for any obstructions.

Check the shaft on the pump to verify that it will turn without any excessive side to side movement.

Try to look into the pump to see if anything is blocking the inlet and outlet areas.


If the washer will NEITHER drain nor spin, the problem is likely in either the timer, Lid Switch or transmission.

Re-post a question if that is the case with the full model number.


Nov 29, 2009 | Kenmore Washing Machines

1 Answer

Washing machine will drain but is not spinning. It makes a funny loud sound only when it is suppose to be spinning


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin. One side of the motor drives the pump for draining and the other side drives the transmission for agitating and spinning.

If the washer will drain but won't spin the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.

See the Whirlpool / Kenmore Service Manual for top load direct drive washers, in particular the section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf


After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).

You don't have to remove the drum.

See the following for how to remove the cabinet, pump, motor and transmission. You don't have to remove the spin tube.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.

Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.

Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Nov 23, 2009 | Kenmore Washing Machines

1 Answer

Water wont drain out of washer


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.


If the washer will agitate and spin but won't drain, the problem points to the pump.

See the following for how to remove the pump on top load, direct drive washers.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=134&osCsid=54a38ed7736cb193900d050b98aa7947

Check the discharge hoses and see if there is an obstruction in the pump itself.


Oct 16, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Top load washer making horrible grinding noise when pumping out water


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.


If everything else works fine, agitate, spin etc. it seems as if something may be stuck in the pump.

Following is a description of how to remove the cabinet and pump for top load direct drive washers.

I;d pull the pump (be prepared to catch the water that is in the hoses) remove the hoses from it and check to see if something is stuck inside of it.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=134&osCsid=0724eb6fa1a6157c5a788828bb6d653b


Oct 12, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

WASHER FILL, NO PROBLEMS AGITATING, WHEN TIME


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is the Whirlpool PDF on installation and maintenance of direct drive washers. See the section on how to bypass the lid switch and on the transmission.

WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

Following is an illustrated description of how to remove the cabinet on Kenmore / Whirlpool top load direct drive washers.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Since it won't drain, the problem points to the lid switch. You already have the cabinet off so replacing the switch isn't too difficult.
The Sears site has the Sears (and probably Whirlpool) part number.


Oct 08, 2009 | Washing Machines

1 Answer

Removal of timer control knob on model 11025842400


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.25842400

Look at the control panel diagram and you should get a good idea of how the timer mounts.

With the basic top load, direct drive washer you should only need to remove the two screws located under the Trim End Caps to get access to the timer.





Sep 30, 2009 | Kenmore Washing Machines

1 Answer

My Kenmore Elite top load Washer tub won't turn. The water will pump out. There's a loud grinding sound when it should be agitating or spinning.


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Kenmore top load, direct drive, neutral drain washers use a "Motor Coupler" which acts as a fail safe between the motor and transmission.

When the washer goes into drain / spin mode, the motor reverses itself and drives the pump.

After draining for a while the motor drives the transmission.

Since it won't agitate or spin, power isn't getting to the transmission.

This is a relatively simple and inexpensive fix for these washers.

Please see GURU JSROCK516 Description of how to remove cabinet and access the transmission. http://www.fixya.com/support/r699497-replacing_gearcase

Remove the cabinet.

Remove the pump held on by two clips.

Remove the two screws holding the motor clips on and remove the motor clips. You don't have to disconnect the motor electrical connections, just be sure that the power is disconnected from the washer.

Remove the motor and the two 1/2" bolts from the motor mounting plate.

Remove the plate.

You'll see plastic 3 pronged pieces on both the motor drive shaft and the transmission drive shaft.

Carefully remove these, I've found that using a small 6" pry bar works very well.

The rubber 6 hole piece between them is likely damaged or destroyed.

Install new plastic pieces on the motor and transmission. Use a 1/2" or larger socket to be sure to center and apply equal pressure around the plastic pieces.

Put the new rubber piece on the transmission piece.

Re-mount the motor mounting plate.

Carefully line up the plastic prongs on the motor piece with the three un-used holes in the rubber center piece and re mount the motor.

Clip the motor back on remembering to re-install the two screws in the motor clips.

Re-mount the pump using the clips that fit into the motor housing.

Re-install the cabinet, remembering to re-plug the Lid Switch and that job is done.

Sep 28, 2009 | Kenmore Washing Machines

1 Answer

The water want drain so the spin cycle can start


You either have a bad pump or one direction of your motor is bad. Kenmore washers are direct drive machines. The motor turns one way to wash and the other to pump and spin. The pump is east to replace after you remove the case. If you would like to remove it so that you can find what is wrong, reply back and I'll walk you through it.
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Sep 14, 2009 | Kenmore Washing Machines

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