The problem with using rental discs is that they are dirty. Buy a dvd player cleaning disc and follow the instructions. These discs help to realign the laser. If this does not help try cleaning the disc with a disc cleaner. Also depending on how new the dvd is there have been a lot of discs manufactured outside of the US that have been bad. It may not be your machine but the discs. I personally went through 6 of the same movie before i gave up and rented something else that worked perfectly fine. Hope this helps you watch.
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You need to clean your laser lens my friend. If that does not help, I'm afraid then that your laser assembly is going bad and on its last leg. The first clue to this is that you stated that the Cd's work and the DVDs do not work properly. The laser, when it gets weak, starts to mess up on the Dvds first but the Cd's will soon follow. Good Luck
Netflix doesn't know what they're talking about. I looked it up - your DVD player doesn't have an autoplay feature.
Can you try the DVD on another DVD player. Computers DVD drives generally read them differently - and decode them differently, than a regular DVD player. Also, if your DVD drive is a writable drive, it will have a stronger laser than your DVD player.
I think it's likely the disk is damaged, slightly. If you cleaned your DVD's laser, it might be able to read it well enough to play - or it might not. I started having problems like this with a few of my own DVDs before my DVD player's laser went out. Basically it's a combination of laser quality and disc quality.
If it remains just this one disk, I'd suggest leaving it alone. But if you start running into this problem on other disks as well, you'll probably want to have the laser replaced in your DVD player.
Try another DVD. If problem persists and it does not work with any type of DVD, whether recordeable burnt DVDs or original pressed DVDs then your unit is bad - either dirty lens or the laser diode is bad.
Burn your DVDs at tow positions slower than what the system and discs say. It sounds as if there is a huge amount of error being introduced during the write process. Unfortunately, the old discs can only be recovered with an external program like Zero Assumption Recovery or the like....accordianman
CD and dvd disc cleaners will not solve the problem, a deeper and delicate cleaning procedure by cleaning the lens manually with an cotton swab is needed... Although the quality of newer discs is to be discussed.