a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You may try default phone and security code to remove restrictions. ur defalt phones codes is 12345 or 00000 u can use it Default 4 Digit user code: 1234 or 0000 Default 6 Digit Security code: 123456 or 000000
Type *#06# at the mobile screen to know IMEI no of your mobile. send the IMEI no to me and i will reply you with unlocking code. IF Problem not Solved So Please New Software install in the Phone Problem will Solved
Sometimes this is a sim problem and sometimes this is a phone internal problem. First,change your sim card and enter another sim card.If it works then it's fine otherwise you'll have to give your mobile for repairing
I wish i could help you but i just have one thing to say. DONT PUT NUMBERS IN. I did that with the Pantech Matrix. I had to get a new sim card. WAIT I JUST REMEMBERED call your provider (ATT, Verizon)ask what for a puk code for your phone.
How to Enter your Unlock Codes Recommended CODE :#pw+302846623000752 +7#
Remove SIM CARD !
Then press the * key 3times (you should get a "p")
Then press the * key 4times (you should get a "w")
Then press the * key 2times (you should get a "+")
Then enter: 302846623000752
Then press the * key 2times(you should get a "+")
Then enter: 7
IF UNLOCK SUCCEEDS YOU SHOULD SEE RESTRICTION REMOVED ON SCREEN, YOUR PHONE IS NOW UNLOCKED!
POSSIBLE ERROR MESSAGES:
If you get CANNOT UNDO RESTRICTION your phone cannot be unlocked remotely and you need to mail in your phone!
If you get CODE ERROR the above codes do not work for your phone DO NOT ATTEMPT TO ENTER THE SAME CODE AGAIN Repeat above instructions, but with the numbers from code 1 (#pw+199254713704764+1#) if code that does not unlock your phone STOP! .
Since you were the one that created the code you're the only one that can unlock it. Without that code your only option is to go to your local privider and they will erase the code for you. Then you just put in new one. Hope this helped.
PUK stands for Pin Unlock Code, and has to be entered if youve locked your SIM by repeatedly entering the wrong PIN code. If youre asked for a PUK code, youve had more goes at guessing your SIM card PIN code than youre allowed. Youll need to phone your network provider Customer Services for your PUK code to unlock the SIM. For security reasons, its only the network operator that can legally provide.
Unblocking Key PUK. You can find your PUK code on the paper that originally accompanied the SIM card.If you no longer have your PUK code, you can get it also by calling 6030 from a Proximus mobile phone or 078 05 6030 from a fixed line or a different mobile network. Select option 2, then option 4 and follow the instructions. Your PUK code will be communicated to you. In order to guarantee your