Question about Brother IntelliFax-2820 Laser Fax

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Unable to fax to a certain number

When I attempt a fax to 785-827-0942 I get an error code as if my intellifax 2820 and that fax have a communications error problem. It appears to have been sent, then Com Error shows up on the display and when I call the Secretary at that number says her machine made allot of noise, but nothing came out. She says for unknown reasons certain people don't seem to be able to fax to her machine.

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  • slorehab May 22, 2009

    I have the same problem with 2 offices. They can't send to me and I can't send to them. It works great for all other numbers. Are some fax machines incompatible or is it something else?
    Thanks!!!

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  • 2,120 Answers

She may have a digital phone line, such as DSL...Vonage...etc.

Posted on Sep 12, 2008

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