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MacBook Sound Problems

My macbook sound function is not working.  when i press the volume up, volume down, or mute buttons, the volume icon appears, but below it is a different symbol, like on a 'no parking' sign, a circle with a line through it diagonally.  i can't adjust the output volume under system preferences.  the mute button is not clicked, but there also is not an option to click on it.  that bar in the preferences pane is grey.

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  • melikat Nov 18, 2008

    sound on one of my students' computers stopped, and when you attempt to turn the sound up, you see under the volume line an "anti" or "non" circle with a slash through it. help!

  • Anonymous Nov 19, 2008

    I have exactly the same problem.  Any known fix?

  • Anonymous Nov 19, 2008

    same problem

  • clement_b16 Dec 25, 2008

    exact same thing

  • Anonymous Dec 25, 2008

    same here

  • AMADEA SCHENK Jan 26, 2009

    I have the same problem, and my internal mic isn't working either. Maybe these problems are connected? I'm not comfortable sticking toothpicks into a $2000 machine.

  • Sportyak67 Apr 21, 2009

    same! exactly the same

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7 Answers

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This also happened to me after unplugging some headphones. After reading this, I opted for putting the headphones back in instead of a toothpick. This fixed it.

Posted on Jan 27, 2009

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I had the same problem this morning with the "no parking sign" and loss of volume. I ended up putting a toothpick in the headphone slot and moving it around, I immediately got my volume back.

Hope this helps.

Posted on Nov 28, 2008

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I had this problem before - it could mean that there is something stuck in either the place where you plug in the power cord or another vital little hole on the mac - make sure a spec of lead or dust is not in there. Blow on it, fish out any pesky objects, and it will give you sound again.

Posted on Apr 16, 2009

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  • cwtonks Dec 31, 2010

    i have been struggling with this for months, finally realised the answer was probably online somewhere -just blew in my headphone socket (which had a red light on) and the light went off and the problem resolved ... thanks

  • karaff Feb 08, 2011

    This worked great - just took out the power cord and blew on it. Sound is back!

  • dedyputra83u
    dedyputra83u May 29, 2012

    It's happened today with My MacBook, and after I read your suggestion, ta da,,, it's work! You're a life saver, may GOD bless you

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If you're still getting sound, it's prob not a problem with the headphones (if you see a red light it is the headphones).
1. Open System Preferences 2. Go to the Sound Option 3. Select Output 4. Choose Internal Speakers
Done.

Posted on Feb 13, 2010

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  • lalisimmons Jan 17, 2011

    This was very helpful. I didn't see any light. I tried inserting the headphone jack a few times and that didn't work. I put a tooth pick in and wiggled it in both the headphone and microphone jack (not cramming it in, just wiggle) and that worked like a charm. I was skeptical about that when I read it, but it worked.

  • kellyojo May 13, 2011

    I fully thought my macbook speakers & microphone was stuffed. All I had to do, though, was change my input and output that I had messed with a few days earlier! woops.

  • pat07004
    pat07004 Feb 21, 2012

    when I went to select an output there were no options and the mute button was selected

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After i read this, i got my audio back. the toothpick really works. :D

Posted on Sep 25, 2010

  • Big Lex Jan 17, 2012

    Agreed,wiggling a toothpick moderately gently in circles in both jacks headphone and microphone right next to it, WILL WORK,it took me a half hour until i did this,and worked perfectly,just be patient

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THANK YOU THANK YOU THANK YOU!!! such a simple solution for complicated mystery.i too opted for headphone jack.apple support over the phone wanted 49.99whew!! that was close. thanx people!!:)

Posted on Jun 14, 2012

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Blowing inside the headphone plug in worked! Thank you so much

Posted on Apr 21, 2012

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