Question about Apple Mac/iMac&iPod Speakers-(Bondie-Blue) W/ Free CD/DVD Caddy-Limited Supply (p/n I-SPKR-BONDI) Computer Speakers

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MacBook Sound Problems

My macbook sound function is not working.  when i press the volume up, volume down, or mute buttons, the volume icon appears, but below it is a different symbol, like on a 'no parking' sign, a circle with a line through it diagonally.  i can't adjust the output volume under system preferences.  the mute button is not clicked, but there also is not an option to click on it.  that bar in the preferences pane is grey.

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  • melikat Nov 18, 2008

    sound on one of my students' computers stopped, and when you attempt to turn the sound up, you see under the volume line an "anti" or "non" circle with a slash through it. help!

  • Anonymous Nov 19, 2008

    I have exactly the same problem.  Any known fix?

  • Anonymous Nov 19, 2008

    same problem

  • clement_b16 Dec 25, 2008

    exact same thing

  • Anonymous Dec 25, 2008

    same here

  • AMADEA SCHENK Jan 26, 2009

    I have the same problem, and my internal mic isn't working either. Maybe these problems are connected? I'm not comfortable sticking toothpicks into a $2000 machine.

  • Sportyak67 Apr 21, 2009

    same! exactly the same

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7 Answers

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This also happened to me after unplugging some headphones. After reading this, I opted for putting the headphones back in instead of a toothpick. This fixed it.

Posted on Jan 27, 2009

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I had the same problem this morning with the "no parking sign" and loss of volume. I ended up putting a toothpick in the headphone slot and moving it around, I immediately got my volume back.

Hope this helps.

Posted on Nov 28, 2008

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I had this problem before - it could mean that there is something stuck in either the place where you plug in the power cord or another vital little hole on the mac - make sure a spec of lead or dust is not in there. Blow on it, fish out any pesky objects, and it will give you sound again.

Posted on Apr 16, 2009

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  • cwtonks Dec 31, 2010

    i have been struggling with this for months, finally realised the answer was probably online somewhere -just blew in my headphone socket (which had a red light on) and the light went off and the problem resolved ... thanks

  • karaff Feb 08, 2011

    This worked great - just took out the power cord and blew on it. Sound is back!

  • dedyputra83u
    dedyputra83u May 29, 2012

    It's happened today with My MacBook, and after I read your suggestion, ta da,,, it's work! You're a life saver, may GOD bless you

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If you're still getting sound, it's prob not a problem with the headphones (if you see a red light it is the headphones).
1. Open System Preferences 2. Go to the Sound Option 3. Select Output 4. Choose Internal Speakers
Done.

Posted on Feb 13, 2010

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  • lalisimmons Jan 17, 2011

    This was very helpful. I didn't see any light. I tried inserting the headphone jack a few times and that didn't work. I put a tooth pick in and wiggled it in both the headphone and microphone jack (not cramming it in, just wiggle) and that worked like a charm. I was skeptical about that when I read it, but it worked.

  • kellyojo May 13, 2011

    I fully thought my macbook speakers & microphone was stuffed. All I had to do, though, was change my input and output that I had messed with a few days earlier! woops.

  • pat07004
    pat07004 Feb 21, 2012

    when I went to select an output there were no options and the mute button was selected

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After i read this, i got my audio back. the toothpick really works. :D

Posted on Sep 25, 2010

  • Big Lex Jan 17, 2012

    Agreed,wiggling a toothpick moderately gently in circles in both jacks headphone and microphone right next to it, WILL WORK,it took me a half hour until i did this,and worked perfectly,just be patient

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THANK YOU THANK YOU THANK YOU!!! such a simple solution for complicated mystery.i too opted for headphone jack.apple support over the phone wanted 49.99whew!! that was close. thanx people!!:)

Posted on Jun 14, 2012

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Blowing inside the headphone plug in worked! Thank you so much

Posted on Apr 21, 2012

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Resetting the PRAM may do the trick:
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So now that you've concluded you need to reset your SMC (Note that the SMC is on Intel Mac's only), here's how to do it on MacBook's, MacBook Pro's, iMac's, Mac Mini's, and Mac Pro's. Notice that the reset instructions are different for MacBook and MacBook Pro's if you have an internal or detachable battery.
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This is how to reset SMC on most modern Mac laptops:

Shutdown your MacBook Air / MacBook Pro
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Here's the key sequence to hold down:

Reset the SMC of a MacBook Air or Retina MacBook Pro

Do keep in mind that by resetting the SMC you will lose power specific settings, like the time it takes to sleep a Mac and other customizations to power settings. No big deal, but if you have made many changes to your hardware behavior you will want to adjust stuff like sleep behavior again.
Reset SMC of an iMac, Mac Pro, Mac Mini

Resetting SMC is different for non-portable Macs:

Shut down your Mac
Disconnect the power cord
Press and hold the Mac's power button for 5 seconds
Release the button
Reattach the power cables and boot the Mac as usual

Reset the SMC of a MacBook or MacBook Pro's with detachable batteries

mac reset the smc Older MacBook laptops with a removable battery can reset SMC with the following approach:

Shutdown the MacBook/Pro and remove the battery
Disconnect the power adapter, hold the Power Key for 10 seconds
Release the power key and reconnect your battery and power adapter
Turn your Mac on
Let boot as usual

Hopefully that will clear up your problems, if not it might be worth a visit to the Apple Store or a certified repair center.

Happy New Year,
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you've tried rebooting, you've reset the PRAM, you've done it all, but your Mac is still behaving strangely. What next? In certain circumstances, resetting your Mac's System Management Controller (SMC) can be a solution. This is sometimes necessary to restore normal lower level system functionality to your Mac.

Here's how to reset the SMC on any type of Mac (and any version of OS X) and the type of problems that it may resolve.
When & Why Reset SMC on a Mac? Some Common Hardware Reasons

Typically it's power and hardware related issues that can be helped or resolved by resetting a Mac SMC, particularly if you're having these types of problems:

* Issues with your Mac's cooling fans and fan management: fans run constantly at high speed, fans run high despite low CPU usage and adequate ventilation, fans not working at all, etc

* Power management and battery problems: Mac isn't turning on, sleep isn't working, random shutdowns and reboots, battery isn't charging, Mac won't wake from sleep etc

* Light problems and improper lighting management: battery indicator lights aren't working, display backlighting isn't adjusting to ambient light changes, keyboard backlights not working, etc

* Video and external displays not working: display brightness functionality not working properly, target video mode isn't working properly, external display isn't working, etc

* General performance and functionality problems: abnormally sluggish behavior despite no CPU or disk usage, external ports not working, airport & bluetooth aren't showing up, external devices are not being found, etc

So now that you've concluded you need to reset your SMC (Note that the SMC is on Intel Mac's only), here's how to do it on MacBook's, MacBook Pro's, iMac's, Mac Mini's, and Mac Pro's. Notice that the reset instructions are different for MacBook and MacBook Pro's if you have an internal or detachable battery.
Reset SMC of a MacBook Air, MacBook Pro Retina, or MacBook Pro's with an internal non-removable battery

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Shutdown your MacBook Air / MacBook Pro
Connect the power adapter to your Mac
On the MacBook/Pro's keyboard, hold down the Shift+Control+Option keys and the Power button at the same time
Release all keys and the power button at the same time
Boot your Mac as usual

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Shut down your Mac
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Press and hold the Mac's power button for 5 seconds
Release the button
Reattach the power cables and boot the Mac as usual

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mac reset the smc Older MacBook laptops with a removable battery can reset SMC with the following approach:

Shutdown the MacBook/Pro and remove the battery
Disconnect the power adapter, hold the Power Key for 10 seconds
Release the power key and reconnect your battery and power adapter
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Hopefully that will clear up your problems, if not it might be worth a visit to the Apple Store or a certified repair center.

Happy New Year,
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