Question about Actiontec (DHUSB00020C01)

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My voice is not being heard

I connected the Actiontec Phone Wizard (http://www.actiontec.com/support/voip/manual.pdf) to my PC (via USB), to my phone POTS line (via RJ11 jack) and to my old landline phone (via RJ11 jack), and it all seems to work fine. When I pick up the phone and dial ##, the dial tone I hear switches to a "skype" dial tone, and when I dial a number, it routes it to Skypeout and the call connects. This is where the problem starts. I can hear the other party answer the phone, and their voice comes through clearly on my handset. When I speak into the handset, however, they cannot hear me. Although the sound output from Skype makes its way to my handset, my voice is not making its way back to skype because after about 15 seconds, Skype shows an on-screen message saying it is not receiving any sound input. I hope this is a software configuration problem. Any ideas?

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Hi alwayes start chcking a problem from the end and back 1) check the MIC on your handset - connect it to something else and see if it works good... 2) check your output if there is any noise (voltage, other system....) if all is good then the problem is probeply in your COMP: check all audio configurations if that didnt help then its a hardware problem.... good luck

Posted on Apr 26, 2006

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Turn the Verizon router off.
Turn the ActionTec router off.
Turn the Verizon router on, and wait until its pattern of lights settles-down to a steady pattern, i.e., fully rebooted.
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Run a Ethernet cable from you router or switch to the XBOX and just plug it in. Ethernet is good for 325 feet but it is best if you keep it below 300 feet. Here is a good place to shop for this type of stuff: www.newegg.com

You can also get an WIFI adapter that is 100% compatible with your XBOX. Actiontec is the worst of the worst. Here is an real Microsoft XBOX adapter: http://www.amazon.com/Xbox-360-Wireless-Network-Adapter-Networks/dp/B000B6MLV4

FYI: Customer support at any ISP or cable company are non-technical people that have no knowledge of how things work. If they did they would be answering phones all day. I find it hard to believe that they would know what works on an XBOX and they are fools for recommending Actiontec products.

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http://www.actiontec.com/support/product_details.php?pid=40&typ=doc
Your manual above it also shows you how to open ports in there.
Also if you go to http://portforward.com/, they will show you how to do it too. Go to the link below.
http://www.portforward.com/networking/staticip-xbox360.htm



Actiontec Gateways and Routers are compatible with the Xbox. However, it may be necessary to forward the ports used by the Xbox, in the Actiontec Gateway or Router. Without Port Forwarding, the Xbox Connection Test may report a "NAT" rating of "STRICT" or "MODERATE", rather than "OPEN".
It is also explained below...
http://www.actiontec.com/support/product_details.php?pid=40

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