Polaris Pb4 - 60 Booster Pump Logo

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Posted on Sep 03, 2011

Pump seems to start ok - 240 volts - shaft spins but not enough water pressure to move the polaris cleaner?

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Michael Blue

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  • Contributor 54 Answers
  • Posted on Sep 04, 2011
Michael Blue
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Joined: Apr 10, 2010
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It sounds like you could have some debris stuck in the impeller on this pump. This is a common problem and anything that gets past the pool filter can end up stuck in this pump.

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0helpful
1answer

Impeller spins when i'm holding the shaft. what would cause this problem or is it? i have no pressure.

Late answer but might help someone else out.
There is a nut molded into the impeller. If the threads are stripped or damaged the motor shaft will spin and not move the impeller. You'll have to take the pump apart to diagnose.
0helpful
1answer

My Polaris 3900 that I bought today is not moving fast enough. There is no blue restrictor cap in the wall.

Check your filter, pump, and debris baskets for excessive waste that could decrease the pool cleaners water flow. Check the hoses, hose connections, and swivels for leaks that could cause loss of water pressure. Check your wheel RPM. If it is below 30, you will need to incease the water pressure. If you have an adjustable return valve, make sure it is open all the way. Also, make sure that your pump is working properly.
1helpful
1answer

Polaris won't move and seems to be nose down. The tail is moving but thats it. also when i bring the tail out of the water, it doesn;t have much water pressure shooting out.

Check the pool cleaners filter screen in the in-line filter and clean, if necessary.Clean the skimmer basket, pump basket, and pool filter. If one of these is full or clogged, it could be weighing part of the cleaner down. Check all of the hoses, connections, and swivels for leaks that could cause loss of
water pressure. Finally, make sure that your wheel RPM is set correctly (between 28-30 RPM)
0helpful
1answer

My polaris 380 does not move in the water at all. all lines are claer, I took the unit apart to check the belts both belts are on the axles, the large belt seems to be loose looking to me.should the belts...

The belts need to be "snug" but not over tight. If your debris screen is clean and you are getting good flow through the cleaner with water, but it is still not moving, this is a drive issue. It appears you are confident in understanding the mechanics of your pool cleaner, this should not be a difficult task. Lets first troubleshoot the cleaner:
  1. With the Polaris turned off, spin each of the wheels. All wheels should turn together. If not, replace the Drive Belt.
  2. Check the filter screen in the Quick Disconnect and clean if necessary.
  3. Clean the skimmer basket, pump basket, and pool filter.
  4. Check the hoses, connections, and swivels for leaks that could cause loss of water pressure.
  5. Check the wheel RPM.

Lets Replace the Belts: (You'll need a screwdriver and replacement belts before you get started) OR you can take your cleaner into a local pool supply store and have them install the belts for you!
  1. Remove the bag from the pool pump. Disconnect the collar of the bag from the feed house on the pump. Push in on the metal prongs to release the bag.Find and remove the four screws that are used to secure the frame to the base of the unit with a screwdriver.Lift up on the frame while pulling back at a 45-degree angle. Lift the frame off the base and set it aside.Push on the front belt while turning the wheel to disengage the belt from the pulley. Repeat this process for the rear belt. Take the belts out and set them aside.Place the new belts over the axle block shafts.Push the front belt onto the pulley while turning the wheel to put the front belt back on the pump. Repeat this step for the rear belt.Set the frame back in place on the base of the pump. Secure the frame by tightening the screws with the screwdriver.Attach the bag onto the pool pump and connect it to the collar to complete the project.










0helpful
1answer

The wheels are not moving when hooked up, When i move one manually they all move. i made sure the pool filter basket is clean and the water pressure going into polaris seems like it is strong.

Also check the skimmer basket and pump. Make sure they are functioning properly. Check all hoses, connections, and swivels for leaks that could be causing a lack of water pressure in these pool cleaners. Make sure that your wheel RPM is between 28 and 32. Increase the pressure to create more RPM.
0helpful
2answers

Wheels are not turning. water is spraying from back up valve continually so not enough pressure to put machine into action

If the pool cleaner is not running properly (too slowly or not at all), you will want to check the following things. Make sure that your wheel RPM is not less than 30. If it is, you will need to adjust the wheel RPM to make the cleaner have enough power to move properly. First check your filter screen and the debris baskets in your pump, filter, and skimmer. They could have a blockage that is causing the loss of power. Next, if you have an adjustable valve on the cleaner line, open it completely so water can flow freely to the cleaner. If that does not work, remove the blue restrictor disk from the UWF. Also, check the hoses, hose connections, and swivels for leaks that could cause loss of water pressure. If you think that it is simply your backup valve that is malfunctioning, you might need to replace it. The backup valve kit is part number G52.
0helpful
1answer

Where the filter screen / hose connection attaches to the wall of the pool there is a lot of water pressure coming out of the black cap.I have replaced with new ( very expensive ) but same problem is...

Make sure that the blue restrictor disk in in place to decrease water flow. That is a common problem with these pool cleaners. If that still isn't enough, you cleaner should have also come with a red restrictor disk that limits water flow even more. You could also try unscrewing the pressure valve to decrease RPMs and pressure.
1helpful
1answer

I installed a booster pump. Attached a one ince

1. debris in the water management system (hoses inside the cleaner)
2. black gears in cleaner need replacing (360/380)
3. belt kit (polaris 360/380) or drive shaft need replacing (180/280)
4. teeth on inside of wheels are worn out (polaris 180/280 only)
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