Question about Microsoft Xbox 360 Console

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Xbox live I cannot connect to xbox live with my internet provider, comcast. The automatic detecttion produces a useless IP address, and doesn't produce any DNS servers.

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You should have no problem w/ comcast.
First make sure your computer can connect to the web with the same connection. If it does then you should be good to go. My guess is that you are not able to from your set up the way it is configured. Make sure your signal is split with a router. Your IP and DSN should set automatically from within the Xbox. Don't try to manually set up the IP address or the DNS.

Make sure you run your test setup though the Xbox and pay attention to what it says. Read the solutions that are offered for every fail test. Be patient. I am confident you can do this. But to repeat. Make sure you can log onto the web with a computer from the very same TCIP plug that you will use on the 360.

Posted on Sep 11, 2008

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1 Answer

When testing the connection for xbox live it can't find the IP address.


Hi,

Xbox 360 Connection Tests: IP Address
This test verifies that your Xbox 360™ console has a valid IP (Internet Protocol) address.
If your console does not pass this test:

Confirm that there are no other devices on your network with the same IP address.

If you are using a router or gateway, verify that it is configured to assign IP addresses to network devices (DHCP-enabled).

If you are connected to a router, make sure that your console'sEthernet cable is not connected to the router's LAN port rather thanits WAN port.

If you are connected directly to a modem and your ISP (Internetservice provider) requires PPPoE settings, verify that your PPPoE username and password are correct. If your ISP doesn't require PPPoEsettings, remove the PPPoE user name and password settings.

If you are connecting directly to a modem and have replaced a devicethat was connected to your modem with your Xbox 360 console or anotherdevice, turn the modem off and back on before connecting the newdevice.

If you are using a static IP address from your ISP, verify the address with a your provider.

If your console is connected to an ad-hoc network (in which devicesare connected directly to each other), it will probably not pass thistest. If your IP address is assigned automatically and your ad-hocnetwork does not include a DHCP server, this does not indicate aproblem. The test is properly reporting that a DHCP server could not becontacted. Xbox Customer Support does not support the use of ad-hocnetworking to connect to Xbox Live.

If you're using an ad-hocnetwork without a DHCP server and you can't connect to Xbox Live, checka different diagnostic test for the root of your problem.

This comes from http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/troubleshootliveconnection-testipaddress.htm

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Jul 31, 2009 | Microsoft Video Game Consoles & Games

2 Answers

Xbox wont let me download


Your account is probably registered to someone who is listed underage for some of the content.

1. You can wait untill you are adult
2. You need to make a new account for examble with your parents details. and with theyr birthdate.

I dont know of any other way.

Mar 09, 2008 | Microsoft Xbox 360 Console

1 Answer

Cant get xbox live connected


You have to make sure that your xbox knows your ip address and if your using wireless, your wep key. Your wep key should be on the back of your wireless router and you can make your xbox recieve your ip address automatically by editing the settings. you can edit settings by testing your connection. If your xbox does does not have your ip address, next to ip address it will say failed and next to that it says edit settings.

Nov 28, 2008 | Microsoft Xbox 360 Console

1 Answer

Cant chat to 1 of my freinds on xbox live


What is their internet connection speed?

Your friend may not have port forwarding on their home network and the network router filters the Internet NAT redirection...

Setting up a DMZ (Demilitarized Zone) on the router for the Xbox gives it unrestricted access to the internet; also puts your Xbox outside you routers firewall.

DMZ ports have to be programmed manually and the IP address also must be manually entered; The DHCP Automatic IP address puts the Xbox back behind the firewall; just duplicate the automatic DNS Server settings and the Netmask. Then choose a IP address outside the Automatic IP range (e.g. 192.168.1.175)

If that does resolve the issue see if the other Xbox needs a Live Update.

Nov 28, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live is not working


How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.

Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !

Oct 27, 2008 | Microsoft Xbox 360 Console

3 Answers

Ip address failed


I think you need to ring your internet provider and they will enable xbox live from their side. Its fairly simple and they will know what your talking about.

Oct 20, 2008 | Microsoft Xbox 360 Console

1 Answer

Cant get xbox live without an ip address


An IP address or internet protocol address is a unique address that certain electronic devices use in order to identify and communicate with each other on a computer network utilizing the internet protocol standard (IP) n simpler terms, a computer address

is given by your provider (Who provides the Internet connection)
I recommend voting ;)

Jul 01, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live connection


Ok go to your computer, goto START/Control Panel/Network Connections. Then highlight your Local Area Connection and right click it. Click on properties and look for Internet Protocol, then click on the properties button below. See if your IP is set on manual or automatic. If it is manual it should have the IP address showing in the boxes. Write the number down and then put those numbers in the Network Settings on your Xbox 360 Dashboard. I hope this helps.

Mar 15, 2008 | Microsoft Xbox 360 Console

2 Answers

Wireless connection of xbox 360


you can find your I.P adress on the PC you use at home that is connected to the wireless modem.

if not theres an option on the xbox 360 to find the I.P automaticly try that!

hope this helps please rate me

Regards Grant

Nov 25, 2007 | Microsoft Xbox 360 Console

1 Answer

Xbox live


THINGS TO TRY loadTOCNode(1, 'whattotry'); Direct connection with a modem only loadTOCNode(3, 'whattotry'); 1. If you are connecting to Xbox Live by using a modem that is connected directly into your broadband socket, your IP address settings are obtained from your ISP. Set your IP address in Network Settings to Automatic. 2. If you use a static IP address that you obtained from your ISP, you must manually enter this address in the Dashboard. Contact your ISP for their static IP address if you do not know it. If the IP is not static, continue with the rest of the troubleshooting. 3. Power cycle the modem. 4. If your ISP requires PPPoE settings, verify that you have entered them correctly. 5. If your ISP does not use PPPoE authentication, do not use these fields in the Dashboard. Shared connection with a modem and a router loadTOCNode(3, 'whattotry'); 1. Power cycle both the modem and the router. 2. Try connecting the Xbox 360 console to Xbox Live by using the modem only. This eliminates any configuration problems on the router. • If this setup works without the router, there is a configuration issue with the router. See the router's documentation or contact the technical support group. 3. Verify that your router's DHCP service has been enabled. See the router's documentation or contact the technical support group. 4. The IP address that you entered in the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If your ISP requires PPPoE settings, try to connect with only the modem after you enter the PPPoE settings in Network Settings. • If you can connect, see your router documentation to configure the PPPoE settings correctly on the router. 6. If you are receiving an IP conflict error in the More Info section, turn off all the devices on the network. Try to connect with only the modem and Xbox 360 console connected. • If this works, there is a configuration issue on the routers DHCP server. See the router's documentation or contact the technical support group. Shared connection with a gateway device (combined modem and router) loadTOCNode(3, 'whattotry'); 1. Make sure that the device is turned on. 2. Verify that there is activity with the blinking lights sequence WAN, ADSL, and Internet connected power. Note These names will vary from model to model. 3. Power cycle the gateway device. 4. The IP address that you entered in to the Network Settings area of the Xbox Dashboard may be incorrect. Set your IP settings to Automatic. 5. If you are receiving an IP conflict error in the More Info section, turn off all the other devices on the network. Try to connect with only the Xbox 360 console on the network. • If this test works, there is a configuration issue on the gateway DHCP server. See the router's documentation or contact the technical support group. Shared connection with Microsoft Windows Internet Connection Sharing loadTOCNode(3, 'whattotry'); 1. Verify that you can browse the Internet. If you cannot browse the Internet, Internet Connection Sharing is not configured correctly. 2. Power cycle the modem. If the modem does not have an on and off switch, unplug the modem from the power outlet. You cannot follow this step if you are using a USB modem. Instead, go to the next step. You must follow this step if you are switching the modem between the Xbox 360 console and a computer. 3. On the computer, click Start, click Run, type ncpa.cpl, and then click OK. 4. On the View menu, click Tiles. 5. If the connection is listed as Firewalled, the firewall may have to be configured. See your firewall documentation. 6. Enter manual settings in the Dashboard for IP address, subnet mask, DNS address and gateway: • IP Address : 192.168.0.2 • Subnet mask : 255.255.255.0 • Default Gateway : 192.168.0.1 • DNS server (Primary): 192.168.0.1 • DNS server (Secondary): 192.168.0.1If none of this works you might be banned. If you modded your xbox360 or for downloading game saves from the internet to boost you gamer score. You might be banned!

Oct 14, 2007 | Microsoft Xbox 360 Console

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