After watching a movie for abount an hour, the sound will shut off. I can still see the picture on the screen, but the sound isn't there. It's as if the system overheats and shuts off except for the picture. Is there anything I can do???
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Re: Sound shuts off
You wont unless you know a little about troubleshooting electronics and solid state audio. Your gonna need a meter a scope would be nice. and a schematic. Trace audio all the way. up front to the d/a converter when its working and when it goes out see where you lose it . If its way up front and you get no sound from the D/A converter then thats where your problem is. Sorry couldnt help ya more.. good Luck
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I'm having the same problem. I don't think it has anything to do with the Sleep settings, you can play with them all day & the only benefit you may get is forcing it to stay on for 90 min or whatever instead of 15.
(I've tried setting to 00, obviously the first thing that comes to mind is that it's a Sleep Setting issue, but I seriously doubt this. You can't even set the Sleep Setting to 15min anyway)
Instead, I'm pretty sure that the problem exists in the sound bar not recognizing that there is an active signal & is shutting off due to what it sees as inactivity (timing out after use). I've come to this conclusion due to multiple complaints of the same problem.
Some people are reporting that it's not happening when they watch movies, others have tested & said the radio stays on as long as you like, a couple people have posted that theirs works fine & only shuts off when they turn off about 15 minutes after they shut off the audio source, which leads me to think that this is what is going on, the system thinks the audio source (TV, Bluray, etc) is off & no sound is coming through. It must have a funny way of detecting it...
I will try a few tests & if anything works I will pay the results. One person claimed there's stayed on after turning their TV all the way up... I could try this but will have to turn TV speakers off (currently I am running both TV speakers & sound bar). Anyway, I'll keep digging, must be some way to get this to work, I hope...
FIRST- double check that the center channel is hooked up in the center channel connection. we have all made this mistake. second if you are watching a movie through a dvd or bluray player be sure that both your audio L/R rca's or hdmi cable's are plugged in. I do not know if your are on cable or satellite? Double check the connections. Be sure that the that if your can select your sound preference turn it to 5.1 surround or matrix. hope this helps
Hi there, in order to listen to t.v you need to purchase an optical cable and plug this in the optical out of the tv to the optical in on the blue ray then select D.IN.1 on the blue ray and press mode on the remote until it says matrix . This will allow you to listen to the t.v through all speakers. hope this helps. Also remember to take the rubber protectors off the ends of the optical cable, a lot of people forget this :)
Sounds like you have a loose cable. Check that the connection is really in well. If the problem continues I would get a new set of cables, especially if you are using the ones that came with the receiver or dvd player.