Question about Samsung Prostar 816 Phone

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Samsung Prostar 816

Need to change the greeting and do not have a manual for this system.
Can you help?

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  • khebert Mar 25, 2009

    I need to change the greeting and don't have a manual.

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Nedd to get phone to say enable

Posted on Oct 29, 2009

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INHERITED PROSTAR 816, TRYING TO FIND USER MANUAL TO PROGRAM SPEED DIAL


It's not called a Prostar in the UK but is known as the Samsung DCS 816. The follow clip will show you how to add to the system speed dial directory. But you can find 60+ handy clips at www.AbbeyTelecom.com

Nov 11, 2010 | Samsung Prostar 816 Phone

1 Answer

PROSTAR 816 SYSTEM WAS MOVED FROM OLD OFFICE TO THE NEW OFFICE. WE HAD 12 PHONES WORKING IN THE OLD OFFICE NOW ONLY 10 WORK. THERE IS ONLY ONE PHONE THAT RINGS. THE TIME AND DATE CAN'T BE CHANGED.


This sounds like you need a Samsung engineer to visit, however I have sent you the instructions for changing the date and time in the form of a youtube video, more info can be found at www.abbeytelecom.com. hope this helps

Aug 24, 2010 | Samsung Prostar 816 Phone

1 Answer

Our Prostar 816 is no longer going to our Starmail voice mail when placed on hold at the main phone. Starmail greeting can be accessed by programming.


You have probably inadvertently cancelled no answer call forward at the extension in question. You will need to know the port numbers for your voicemail but if you watch this video it will show you how to reset the call forward. There are plenty more handy tips for Samsung telephone systems at
www.AbbeyTelecom.com

Feb 04, 2010 | Samsung Prostar 816 Phone

1 Answer

Need to know how to change the time on my ProStar 816 phone system


To change the time on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #55 the screen should say YYMMDDWHHMM
3) enter in the year, month, day, day of the week, hours and minutes(the day of the week values are 1= mon. 2= tues. etc.)
press # when finished.

Nov 18, 2009 | Samsung Prostar 816 Phone

3 Answers

My office has the Prostar 816 phone and the manual is not detailed at all.. I needed to know how to change the time (due to time change) Our manual says #55 etc etc... Help me please!


To change the time on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming2.gif)
2) enter in #55 the screen should say YYMMDDWHHMM
3) enter in the year, month, day, day of the week, hours and minutes(the day of the week values are 1= mon. 2= tues. etc.)
press # when finished.

Nov 12, 2009 | Samsung Prostar 824 Keyset Telephone

1 Answer

How do you change greeting on the prostar?


press one of the ports for the voice mail (on the right of the handset)
when prompted to enter your password enter **789#
the prompt should say enter function
enter 405# the greeting sgould start playing
either press # to confirm or re record the greeting
when finished recording the day and night (if required)greetings press # until the prompt says enter function
enter 111#to exit programming

Oct 09, 2009 | Samsung Prostar 816 Phone

1 Answer

Need to change the voice mail messages and don't know how.


for this problem and more view the attatched Video and there are plenty more helpful training tutorials on YouTube- search 'abbeytel' or visit www.abbeytelecom.com, I really hopes that this helps

May 19, 2009 | Samsung Prostar 816 Phone

1 Answer

Can you tell me where i can find a owner's manual for the samsung prostar 816?


Greetings.

Pls check the link. Hope that helps

http://www.wedophones.com/SamsungManualsLead.htm

Jan 06, 2009 | Samsung Prostar 816 Phone

1 Answer

Some of the buttons don't work and the Hold function doesn't work


The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.

Oct 20, 2007 | Samsung Prostar 816 Phone

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