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Normally, this is a job for an appliance service company. However, turn off the refrigerator and remove the rear freezer panel. Once removed you should see a drain hole. Apparently, water does not drain properly. Use an extended coat hanger, etc. to place down into the drain hole with "up and down motions". Periodically, pour a small amount of water into the drain hole until it appears to be unclogged. Then follow up with some hot water and liquid bleach (perhaps a cup full). This should kill any algae, etc. and remove any other foreign objects from the drain line. If you pour too much liquid into the drain hole you may get an overflow at the bottom of the refrigerator (there is a small drain pan underneath the appliance that catches the water during the defrost cycle. Yet, the water collected in the drain pan, during the defrost cycle, typically evaporates and you should never have to regularly empty the drain pan. Good luck!
refrigerators dispose of the water generated during the defrost cycle,
usually via a tube or channel that directs the water to a pan at the
bottom of the refrigerator. From the pan, the water normally
If the tube or channel is clogged
or obstructed, the water backs up and leaks into the inside of the
refrigerator compartment. Then the water builds up at the bottom,
inside of the refrigerator. When the water has built up for a time it
may spill out of the front of the door opening. To fix this problem,
clear the drain tube or channel and allow the defrost water to flow
down to the drain pan.You can use a hair dryer and remove the ice buildup
Most times when that happens it is because the condensate drain is blocked from draining into a pan below the refrigerator where warm air blows across the water and the water is returned to air inside your home. The things need to do is unplug the refrigerator and remove contents of the freezer and then the back panel inside freezer. At the very bottom of the evaporator is a pan that collects the condensate during defrost. It has a drain hole in center. Sometimes the refrigerator is leaning a little and after defrost the ice remains on one side of pan and slowly creeps up to cover the hole completely, while other times the drain line slowly gets gunk build up in it causing water to freeze because of the blockage. I will return with a link to Sea Breeze Tips page where there is a collection of other peoples views to approach this. Sea Breeze
I am uncertain as to what you mean by "when tray is full"? However, you probably have a clogged drain in the freezer compartment. During the defrost cycle, which usually occurs every eight hours, defrost components (defrost thermostat & heater(s) ) melt the ice that has accumulated on the evaporator coil in the freezer compartment. The water from the melted ice drains through a hole in the freezer compartment (behind the freezer's rear panel) and accumulates in a drain pan below the refrigerator. This water should evaporate over time, whereby you should not have to regularly empty the drain pan. If the drain hole is clogged (usually from algae or other debris, etc.), the water finds another path to flow (which is inside the bottom of your freezer compartment). This water will usually freeze. Water will then flow toward the front of your freezer compartment and out of the door on to the floor when you open the door.
Contact an appliance service company to unclog your freezer drain. Also have them check your defrost components (thermostat & heater(s)).
Some units don't have a drain tube. The water flows down the back of the fridge into the bottom and it just makes a mess. It has been a problem ever since they started going "Energy efficient". The drain was a hole and they had to close the holes. If you're lucky enough to have the drain, it will be located inside the back wall of your freezer. The inside walls must be removed. The drain will be in the drip pan, below the freezing coils (fins) in the back of the freezer.
Find the drain line from the freezer to the evaporation pan near the motor. Often the line is visible on the back of the fridge. That line is plugged either with food residue or the collection point in the freezer is solid ice. The self defrost feature melts the frost and drains it to the evap pan. If you remove the floor from the freezer area, you will see the collection point. When the line gets plugged with food, no water drains and then freezes to block the line even worse. So, if there is ice at the collection point, remove it somehow, maybe a hair dryer, and then clear the line by blowing compressed air from the bottom of the drain hose through to the collection point.
During the defrost cycle heaters in the wall of the freezer are turned on to melt the frost build up. This melted frost "water" is supposed to run out a drain in the bottom of the freezer and collect in a pan under the refrigerator/freezer where it will eventually evaporate. If this drain is blocked it will cause a lot of water to collect in the bottom of the freezer and that water will eventually turn back into ice. I recommend defrosting the freezer manually, removing all the ice/water buildup in the bottom, and trying to unplug the drain line to the pan underneath. Also check the seal on the freezer door. If it's not sealing well it could be letting a lot of moisture enter the freezer which would lead to more frost buildup and more water during the defrost cycle.
Yes, you are correct, that is a drain. Use a turkey baster with hot (not boiling) water to flush out the drain tube until water will flow out into the drain pan under the refrig. (where the air blown over it will cause it to evaporate)