Question about Kenmore 63942 Dryer

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Low heat on kenmore dryer model 417.97802790

Dry works 'ok' . The dryer produces heat but not like it used too. I takes 1.5 cycles to dry a load of close.

The vent is very clean and no obstuctions.

I figured its the heater thermostate or baffle heater but which one? Or I could be wrong and it something else.

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  • kenmarshall3 Sep 17, 2008

    I double check and the dry vent is clear and forceful. It seems that I have hardly any heat now and the air is cool coming out the back. It has actually lost warmth since I posted the problem.

    I have looked up the manual on and it doesn't list a heat element as a part just a heat baffle and thermostat. I'm mechanical incline but don't know which part to replace or how to test the part . I assume I would start with the thermostat.

    Any help would be great.





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Have you checked the dryer exhaust all the way to where it exits your home? Many consumers assume that "cleaning the vent" means cleaning the lint trap. The dryer exhaust vent needs to be clear all the way to the point where it exits your home. The following link provides some good advice on dryer maintenance and common problems:

I hope I'm not insulting your intelligence, here. This is not to assume that you do not know anything. I try to be thorough, because some people just simply don't know. I would pay particular attention to paragraph 3 in the link and follow the advice to determine if you indeed have a ventilation problem or a component that may be going bad. Remove the vetn hose from the back of the dryer and attempt to dry a load and see if you have better results. If the clothes dry quicker, you know you have a clog EXTERNAL to the dryer. If the results are the same, check to make sure the air flow is forceful coming from the back of the dryer. If it is weak, you still may have a clog near the blower fan housing INSIDE the dryer. If the air flow is forceful, but cool, then you may have a component in the heating circuit going bad. It's easier and less expensive to clean the ducting, than it is to assume you have bad parts. If you have already made the determination that you do not have an air flow problem, please post back and let me know and we'll take it from there. I hope you find this information helpful.

Posted on Sep 13, 2008

  • Jeff Rockwell
    Jeff Rockwell Sep 17, 2008

    Go to and type in your model number. There is a complete list of parts with exploded view illustrations to assist you in locating the part(s) you need. There are two thermostats listed under the "Motor/Blower/Thermostats" heading. Items 14 (part #5303206879) and 15 (part #3204307) are the Heater Thermostat and Thermostat Control. The Heating Element is listed under the "Dryer Assembly" heading as item number 15 (part #131475300). Item number 33 (part #3204267), is the Thermal Cut-Out - this is the most comon failed item when it comes to heat related problems. The TCO acts as a fuse and will open in an overheat condition. It must be replaced is bad.

    Did you read through the link I provided? In your dryer, more commonly the Thermal cut-out and/or heating element go bad. These components are located behind the drum. You will need to disassemble the dryer by removing the top panel and drum to get to them.



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