F300 All-In-One Printing job will not delet it is stuck

Hello,

If a print job get hung up in the print que it may stop and not be able to be deleted, this will also block other print jobs from printing. Here is a link to an article that shows how to clear the print que and purge the stuck print jobs so printing can resume. I hope it helps.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

Hello,

This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/

look at bottom R of PC if the printer Symbol is there double click to open. Cancel all jobs, nothing will print if jobs are stuck. Once sleared try going to START -- SETTINGS -- Printer -- the one you are printing fromand right click on it. It will open up a window, go to properties and try printing a test sheet. if it still stays in queue, there is a problem with settings. Do you have more of one of the same printer then try the other one if it prints then delete the one not printing; or delete and reinstall driver.

Hi,

There seems to be lot of print job stuck in queue and needs to be deleted

Click the link below to know how to resolve the print job stuck in queue issue.
Link

connect the printer using a usb lead and then try and delete the printer memory that way then reconnect using wireless and reboot the router

Sounds like a problem with the spooler.
Try to bypass the spooler when printing by right clicking on your printer and select "properties"

Select the "advanced" tab and select "print directly to the printer".
Hoepfully this should take care of it.

GO TO THE PRINTER DIALOG BUTTON, START MENU - SETTINGS - PRINTER, AND FIND THE PRINTER THAT IS HUNG AND RIGHT CLICK ON IT. CLICK ON OPEN WHICH WILL OPEN A BOX WITH ALL THE PRINT JOBS LISTED FOR THAT PRINTER. IF THERE IS MORE THAN ONE PRINT JOB START AT THE BOTTOM AND DELETE THEM ONE AT A TIME. RIGHT MOUSE CLICK AND SELECT CANCEL. THE TOP JOB IS THE ONE THAT IS HUNG BUT THE PRINTER WILL HANG ON ANY UPCOMING JOB ONCE THE HUNG OPERATION IS CLEARED. IF THE PRINTER WILL NOT CANCEL THE PENDING JOB YOU MAY NEED TO REBOOT THE COMPUTER. WHEN THE COMPUTER COMES BACK UP IT MAY PRINT THE HUNG JOB OR JUST DELETE IT - NEVER KNOW

Have you tried to stop the spooler service in services?
Option 1)
Click on start orb
Type in search window:
services.msc
click ok
Scroll down to Print spooler service and click on it in the right side
window.
On the left side click stop the service and wait forthe process to
stop
Do not close the window yet. You will have to restart it here later.
next delete the print job in the printer queue
then restart the spooler service
Resubmit your new print job.

Option 2)
If that doesn't clear it, the next step would be to stop the spooler
service as stated above
Go into windows explorer
(Print job data is collected and stored in a spool file in the spooler
folder.)

It is located in:
C:\WINDOWS\system32\spool\PRINTERS

Your print job will show 2 files there Example below:
00002.SHD
00002.SPL

Delete the files located in there. There may be several of them
depending apon how many print jobs you submitted. You will have to
resubmit your print jobs all over again.
Next go back to services window and restart the spooler service

That will definitely fix it.

Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

click on this link http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=mp-56143-2&jumpid=reg_R1002_USEN