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Test print page error says printer is not on line. Paper advance works and power is on. Drive error says not enough information.

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I suspect your printer port is dissabled in the bios , tripple check to make sure the printer port is enabled and let me know what happens. printerport IRQ = 7

if this is a USB printer , tripple check to see that your USB ports are enabled in the bios and have an IRQ assigned to them , namely IRQ 11 which is the default and you need not set it manualy.

Use the Primary USB ports , not the extended ones as they may be dissabled by accident or have faulty wireing.

let me know what happens.

shalom :-)

Posted on Sep 11, 2008

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After installing printer & drivers printer is still showing an error. Error light is flashing and "sel" button will not remove flashing error. Printer has paper installed correctly, ribbon is...


After installing the printer and the software you must reboot the computer to register the hardware changes. After booting up open your "printers" from the Control Panel or Start "settings - printers".
Make sure that the printer is listed. If it is listed, right click on it and select "properties". Now the printer control panel will come up. Select - "Print test page". If the software and cables are installed correctly the printer will be listed and it will print the test page.
In the same way, with a right click on the printer you can select to make it your "Default" printer.

New operating systems will see the new hardware and offer to install it for you. If you say yes and OK the computer will do an internet search and it should find the correct drivers for your operating system. If it does not find the correct drivers for your operating system you may have to the companies web page and select support - downloads and find your correct driver.

Apr 13, 2011 | Citizen iDP-3550 Receipt Printer PC...

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Our hp color laserjet printer is not printing... all the ink cartridges are new and inserted correctly... we have no idea what's wrong


There can be a number of things that are wrong so bear with me as I list some suggestions or possible solutions.

Always, ensure that your cables are securely connected between the PC/Printer and your AC Power cord is securely plugged into the outlet as well as the back of the printer. Additionally, make sure that the printer isn't indicating an internal problem such as low toner, paper jam or some error code on it's display. If everything on the printer appears to be normal, proceed to the next paragraph, If there are any error codes or messages on your printers display, you'll need to look those up to clear those issues before proceeding.

Open your print queue in your computer, (Control Panel > Printers> HP Color Laser or name of your printer) verify that your printer is seen as the "Default" printer and that it isn't currently selected to work "Offline".

If it shows that it is the "Default" printer, and it is NOT selected to "work offline", then let's try the next step. If for some reason it isn't the "Default" printer, you can select it to be so. If for some reason it shows that it is "Offline" uncheck that selection.

Under your printer "Properties" (right click on your printer, bottom selection on the drop down menu) you will have a "Self Test" button. Click this button (only once), observe your printer and see if it prints a test page.

If your printer shows no error messages, all cables are secured (always double check), your printer doesn't show it is offline in the printers queue, it properly prints the test page then at this point it should be working correctly.

If the steps I have mentioned above don't work, please provide more detail as to the printer model, any changes that you have recently made (software installed, cartridges changed, etc.) and we will find you a solution.

Aug 31, 2010 | PC Desktops

1 Answer

Lexmark 4800 wireless printer...when printing from a laptop the print is smudged


You aren't giving a lot of details here, but let's try a couple of things to see if we can clear this up. I am working from the assumption that you are talking about wireless printing, and am going to recommend that you try a test page with the laptop hooked to the printer by the USB cable. Are the results the same? If so, is the print clear when you print a test page from the printer's own maintenance menu? If so the problem is either the paper (moisture content) or the way in which the paper is being presented to the print head (possibly rubbing it a bit - again not enough info one the problem). If the smudging only occurs when printing from the laptop, be certain that you have the correct drivers installed.

Oct 19, 2009 | PC Desktops

1 Answer

Paper jam error tried all i no


either there is still paper in there or the paper feeder is misaligned. unplug the printer and reboot then plug the printer. print a test page.

May 10, 2009 | PC Desktops

1 Answer

Problem: just bought a hp deskjet F4200 all -in-one plugged in printer, can not get to work...will not even do the first test page. all lights are blinking. which say in the book "the hp has a fatal...


To be honest, if you just bought it, it should be covered by a warranty. (Did you register the printer with HP?) HP has a lot of information and troubleshooting steps on their web site. Have you tried there? You can probably get technical help from them through phone service as well.

Nov 30, 2008 | HP PC Desktops

2 Answers

The lights on the printer keep on blinking and I have cleaned the cartridges and have reset them. I also had them checked for ink and they are full. The orange light blinks three times and then stops. I...


Clear any paper or carriage path obstructions
With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
Press the On button to turn on the product.
Plug the product directly into a wall outlet Follow these steps to make sure that the product is correctly connected to a suitable power source.
Remove the power cord from any power strips or surge suppressors, and plug it directly into a grounded wall outlet.
Perform a partial reset A partial reset will return user settings to factory defaults. On some models, language and country/region settings are also reset. Perform a partial reset of the product by following the instructions below.
Unplug the power cord from the unit.
Reconnect the power cord into the unit.
When the lights begin to flash, press and hold the On/Resume buttons.
Try the print job again to see if this step resolved the issue.
If the issue is resolved , you do not need to continue with the rest of the instructions on this page.
If the issue is not resolved , continue to the next step.
Remove and re-install the print cartridges Improper placement or installation of the product's print cartridges can cause the product to indicate a carriage stall error condition. Ensure correct installation of the print cartridges by following the instructions below.
With the printer plugged in and turned on, open the cartridge access door (see the illustration). After a moment, the print carriage should come to the center. The print cartridge carriage is the plastic part that holds the print cartridges. When the carriage is at the center of the access area, unplug the printer.
Remove the cartridges from the carriage and check them for damage. Check for obstructions under and around the carriage. Replace any damaged cartridges.
Reinstall the print cartridges.
Try the print job again to see if this step resolved the issue.
Service the printer If you have completed all the steps listed above and are still experiencing a problem, service the product.

Nov 06, 2008 | PC Desktops

1 Answer

I bought a Dell inspiron - 1526 computer. It says my Lexmark P4350 printer is compatible. It shows it is installed with the driver on my hard drive. I can't get it to show up when I need to choose a...


First go to control panel, and see if you can print a test page from the printers list (Right click the printer, properties, print test page button)

If you can't print a self-test, the disconnect the printer, uninstall the drivers, reboot, download the latest driver from support.lexmark.com, connect printer when prompted during drive install.

If you can print a self-test, then right click the printer icon, and click set as default, then reopen you application and try printing again

Nov 04, 2008 | PC Desktops

1 Answer

Printer will not print.


Printer does not printIf the printer is sitting idle and there is no output, check the following:

  1. Make sure that the printer has power.
  2. Check that the printer is not out of paper, ink, or toner and that it is not in an error state.
  3. Verify that the printer hardware is working before continuing. Run a self-test (refer to the printer manual for instructions).
  4. Check the printer cable and make sure that it is attached properly to the port and the printer. Refer to your printer documentation.
  5. If the printer is a serial printer, make sure that the baud rate at which the computer sends data to the printer matches the printer's baud rate. For instructions on how to reset the baud rate, see ``Printer output is illegible''.
  6. Make sure that the printer is enabled and accepting jobs. See ``Enabling and disabling printers'' and ``Accepting or rejecting print jobs''.
  7. Verify that the system has the port configured properly. See ``Port does not respond'' for more information.
  8. Make sure that the port is configured for the proper interrupt vector and that no other hardware is using that interrupt vector. See ``Interrupt vectors'' for more information. See your hardware documentation for information on configuring your ports.
  9. Test the printer port connection by redirecting the output of a command directly to the device.

Oct 07, 2008 | PC Desktops

1 Answer

Will it mess up my printer if i pulled the paper out


No. But, do this while the power is off. And get a firm grip on the center of the paper and pull with increasing constant pressure until the paper come out. You don't want to risk tearing the paper. Should that happen, open the cover and see if you can't pull it out backwards. In fact, if there is more paper stickng out the top than the front, pull it out from that direction.

After you get the paper out, remove the paper from the feed tray. Turn the printer on and let it go through its startup diagnostic (that's what all the commotion and noise is about when you turn it on.) Once complete, add some paper to the tray and from either the LCD Panel menu options, run the print head alignment test and set the values according to what lines line up exactly and punch those numbers in. The print head alignment test may also be available to you from the printer's program menu tools or from the Start Menu, Printers and when your printer shows up in the box, right click your printer, choose Properties and there may be a set of tools from there that will run the print head alignment test.

That's the long and short of it, Yes, pull it out from above, from the feed tray or from the front, whichever has the most paper exposed. Then run the print head alignment test to reset the alignment.

Regards,
Worldvet

Jul 10, 2008 | HP PC Desktops

1 Answer

I am trying to use a Z705 color jetprinter, but cannot get it to print from the pc. I can print from notepad (not using the print file from the tool bar but from the notepad file. I have tried everything....


May be you are not installed well the software driver of the printer. First check the test page of the printer.

For test page see the option of the printer icon.right click icon goto the properties and click test page. Then it will not print well after that put the driver cd into the cd drive and install the software.try it and if the prob comes again please inform to fixya.com

May 12, 2008 | PC Desktops

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