Question about Computers & Internet

1 Answer

Test print page error says printer is not on line. Paper advance works and power is on. Drive error says not enough information.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 300 Answers

I suspect your printer port is dissabled in the bios , tripple check to make sure the printer port is enabled and let me know what happens. printerport IRQ = 7

if this is a USB printer , tripple check to see that your USB ports are enabled in the bios and have an IRQ assigned to them , namely IRQ 11 which is the default and you need not set it manualy.

Use the Primary USB ports , not the extended ones as they may be dissabled by accident or have faulty wireing.

let me know what happens.

shalom :-)

Posted on Sep 11, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Deskjet 5650 - Troubleshooter keeps saying paper is low or out.


How to use the solutions in this document To resolve the issue, try each solution in this document, and then use the steps in this section to print a self-test report. This step determines if the product hardware functions correctly. When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. Print a self-test page Follow these steps to print a self-test report.
  1. Load plain paper in the paper tray.
  2. Press the Power button (c01602202.gif ) to turn on the product.
  3. Press and hold the Power button (c01602202.gif ).
  4. Press the Resume button (c01678098.gif ) four times. The self-test page prints.
c01733891.gif IMPORTANT : Try to print a self-test report after every solution even if the solution resolves the issue.

Mar 28, 2013 | HP DeskJet 5650 InkJet Printer

1 Answer

Printer states "out of paper" when there is a lot of paper in the carriage. Have pressed "Print" button 5 or 6 times, so.....how do I clear all the print requests, and reset the printer to recognise that...


Please perform the following steps and check if the issue is resolved.

1. Please try to Printer a Self Test-page.
>Please press the Power button to turn the product on.
>Hold the Power button down.
>Continue to hold the Power button, and then open and close the carriage access door four times.
>Release the Power button
>Now, try to print a self test page and check if that works.
If the self test page does not works/print a test page, clear the paper jam.
Also, clear the paper rollers and if this does not work, perform a power reset to resolve the issue.

You can refer the link below to get the complete information to perform all the steps mentioned above.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00861130&cc=us&lc=en&dlc=en&product=3374275

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02125514&cc=us&lc=en&dlc=en&product=3374275


Good Luck!!!!

Jul 02, 2010 | HP D1560 Deskjet Printer InkJet

2 Answers

Every time I try to print the paper jams. All the paper has been removed, turned it off, still jamming


Found this on the Web, hope it helps you.
If you find this helpful, pls rate me.

Turn your printer off for about 10 seconds, remove the printer cable and then turn the printer back-on. Does only the Green Power Light come on solid [not blinking], as would be normal, or does the Red Error Light also come on? If only the green power light comes on, then try running your printers self-test page, directly from the printer. On most epson printers you can usually run an self-test page to determine whether a problem comes from the printer itself, or possibly from your computer system. Of course if there are actually any red error lights/leds, already showing on your printer, that would indicate that there is already a problem in your printer. Not all epson printers are always the same, but the following information applies to most models. If this self-test does not actually work on your particular printer, then you should refer to your "User's Manual/Owners Manual" for the correct procedure on how to run your printers self-test page. First unhook/unplug the printer cable from the back or side of the printer. Leave the power cord still plugged in to the wall and leave the paper loaded, as normal. Turn the printer off for 10 seconds or so, to clear out any remaining DATA or information that may still have been in the printers system, from when the computer was previously connected. Normally [on most models], you turn the printer off and then you simply reach over and hold-in on the paper button, while you reach over and turn the power button back on, as normal. Continue to hold in on the paper button for about 3 to 5 seconds, but release the power button after turning your printer on. Release the paper button once you can hear and see the printer starting to initialize and start to pull-in a piece of paper. The printer will normally print out the self-test copy, which will also have a nozzle test on it. If that test fails, or cannot actually be ran because the "Red Error Lights" come on, then you know that there is an actual problem in the printer. Depending on the combination of which lights are on SOLID, or FLASHING or OFF, will actually indicate the possible service error condition. Be sure and let us know if you recently had to remove any bad paper jams, by yanking out the paper with force, especially towards the rear of the printer, in the backwards direction. There is a common problem when you get a constant jam condition, or paper won't feed in correctly after a bad jam was removed, or even when the printer or your computer thinks that the paper has not been correctly loaded. If that is the case, then its possible that a part was unhooked/unseated or even damaged, causing a possible constant paper jam condition. If you did have a bad jam, prior to the paper feeding problem, then let us know and we can try to help you further...ON THE OTHER HAND: If everything is working correctly in the printers Paper Feed Assembly, Carriage Assembly/Cartridge Assembly and the Printhead Assembly, then the self-test copy should be printed out and correctly fed thru the printer. If the self-test page prints out correctly and the nozzle test looks ok, then that indicates that your printer thinks it is working normally [as far as the self-test goes].

Thanks and Good Luck.

Jan 25, 2010 | Epson Stylus CX6000 All-In-One InkJet...

1 Answer

Solid orange light and blinking green lights


To check the light Pattern of your printer

Click on Light and Error HP Laser jet 1012 Printer

Check the error details from the above link

Condition of the printer Action/Description Ready

The printer is ready to print. No action is necessary. Processing

The printer is receiving or processing data. Wait for the job to print. Processing...(job name) Ready LED is blinking.

This message is displayed while the printer is processing a current job, but has not begun to pick pages. Processing...(job name) From Tray XX Ready LED is blinking.

This message comes up for any job, once the printer starts to pick paper. Manual Feed or Continuable Error

The printer is attempting to Manual feed, media is not loaded in the paper tray, media loaded is the wrong size or type. Verify that the correct media is loaded.

Press and release the GO button to continue printing. Out of memory

The printer is out of memory. The page you are printing might be too complex for the printers memory capacity. Try lowering the resolution. See Understanding print quality settings for more information. Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:
  • The print cartridge door is completely closed.
  • Media is loaded.
  • The print cartridge is correctly installed in the printer.
  • There is no media jam.
Printer initialization

A printer initialization is taking place. No action is necessary. Fatal error

All lights are on.
  • Unplug the printer for 30 minutes, and then plug it back in.
  • If the printer still has an error, contact HP Support.
All lights are off.
  • Verify that the printer is turned on.
  • Make sure that there is power.
  • Unplug both ends of the power cord, and plug them back in.
Job Cancel

All the LEDs cycle. Canceling...(job name)

The Job Cancel button was pressed and the job is aborted. Power ON

All the LEDs cycle. Checking Paper Path and Checking Printer

This only occurs at power up. Cleaning mode/Engine test

A cleaning page or engine test page is printing.

All the LEDs cycle. Cleaning Page prints

Wait until the cleaning page is finished printing and the printer is in Ready mode. This could take up to two minutes.

Wait until the engine test page is finished printing and the printer is in Ready mode. Clearing Event Log

All the LEDs cycle.

This will happen automatically during an NVRAM Init and a cold reset. No message will be displayed. No Action is Necessary. Power On

Initializing

This occurs when the product is powered on and coming out of EDOS. No Action is Necessary.



Jan 03, 2010 | HP LaserJet 1012 Printer

1 Answer

I had a paper jam and cleared it. Now the power light and paperfeed light are on and won't go off. I cannot print nor turn off the printer via the buttons. I have reinstalled drivers, opened the back panel...


What precisely IS the error message? In lieu of this information, unplug the printer. Check the paper path thoroughly including between rollers. Any tiny fragment will jam. Use a falshlight and magnifier if you must. Load with normal thickness printer paper. Plug the unit in. Hold the power button down for 10 seconds. Test page should print.

Oct 21, 2009 | HP DeskJet 1220c InkJet Printer

1 Answer

HP 3915 paper jam error


I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints

If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler

Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.

Oct 27, 2008 | HP Deskjet 3915 InkJet Printer

1 Answer

Will not Print


Try a hardware check of the printer first. To check the hardware of the printer, do the following:
  1. Switch off the printer.
  2. Load one sheet of paper into the paper feeder.
  3. Press the Power button and the Paper Feed button at the same time and hold them both down for three seconds. Then release the Power button only.
  4. When the printer begins to print, release the Paper Feed button. A page will be printed. The page should contain some text at the top and a series of horizontal color lines (cyan, magenta and yellow) below the text, with a thick black line below the colored lines. All the lines should be solid.
  5. When the test is complete, switch off the printer. NOTE: If you do not switch off the printer, it will continue to print.

Sep 24, 2008 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Everytime I try to print to my PIXMA 9000 I get an error from the print spooler that the printer is not responding. THe print job starts to print, stalls after a few lines.


1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

OR=

1. Check the printer and/or the software to see if "manual feed" is selected. If manual feed is selected, the printer may be looking for paper in another tray.
2. Reseat paper. Ensure printer is on-line. Check for paper jams or obstructions.
3. Likely suspect: paper-out sensor is damaged or broken. Consult a computer repair shop.

Sep 16, 2008 | Office Equipment & Supplies

1 Answer

3200 not printing


absolutely. that's a good idea, but unusual for what you're experiencing. The test page is generated locally, through memory on printer. The applications depend on the driver set, interpreting the print information.

Feb 26, 2008 | Lexmark Color JetPrinter 3200 InkJet

1 Answer

Canon BJC 4300 InkJet Printer


i assume the cleaning method that you perform is offline (taking the cartridge our and clean them). I suggest you clean the head during the printer on.. try to perform below steps per the manual Cleaning the printer Printing the test pages Cleaning the print head I assume you do not have the manual anymore (no DVD) i list down the step below Its a bit long manual I suggest you download them from the canon website.. if you still have problem I can send to you the BJC 4300 manual Cleanning printer Make sure the printer is turned off before cleaning it. It is a good idea to unplug the AC adapter also. Do not clean the exterior of the printer with volatile liquids such as thinners, benzine, or any spray-type or chemical cleaners; doing so will damage the surface of the printer. When cleaning the printer, avoid the area near the print head on the BJ cartridge. Do not touch the print head. Ink may leak out and cause stains. Clean the printer regularly to avoid printing problems. Remove any ink mist or paper debris from the interior of the printer using a soft cloth moistened with water. Clean especially well around the platen area. If the rollers become dirty, you can clean them using a small soft brush. Clean the exterior of the printer with a soft cloth moistened with water. Clean away smudges and dust. Do not use paper products (such as paper towels or tissues) to clean the inside of the printer. Printing the Test Pages You can print these test pages to check the operation of your printer and your print quality. Test A This test prints a repeating pattern of characters. Demonstration This test prints a sample page describing the printer's features. Printing the Test Page From Windows You use the Test option on the Control tab in your BJC-4300 Printer Driver for Windows to print a self test, demonstration page, or a nozzle test pattern. Before selecting a Test option, make sure paper is properly loaded in the sheet feeder (see Automatically Feeding Paper starting on page 3-7). Click on the Test option and then click on the Print button. Printing the Test Pages Using the Operators Panel To print a test page, make sure the printer is turned off and paper is loaded. Press and hold the POWER button until you hear the number of beeps that correspond to the test page you want to print. Test Page Number of Beeps Pages Printed Demonstration 1 Continuous Printing Status Information 2 1 Page Test A 3 Continuous Printing Nozzle Test 4 1 Page When you release the POWER button, the test page starts to print. *All self-test prints require Letter or A4 size paper. Using a smallersize paper for a self-test print will result in parts of the printoutbeing printed directly on the platen. All self-test prints are printed in accordance with the current printing settings (font, printing mode, etc.) *Red- Information for technician not included in the user manual Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensure constant high quality printing. Cleaning the Print Head From Windows If you are using Windows, you can execute print head cleaning from the Control sheet in the printer driver. Simply click on Clean Ink Head. 4300 Chapter 4 Page 6 Cleaning the Print Head Using the Operators Panel If you want to clean the print head from the operator panel, follow these steps: 1 Make sure the printer is turned on. Make sure the green POWER light is on. 2 Press and hold the RESUME button for at least two seconds until the printer beeps twice. The POWER light will blink for several seconds while the print head is being cleaned. Perform the print head cleaning only when you encounter a print quality problem. Unnecessary and repetitious cleaning will waste ink. If you execute the print head cleaning while paper is manually loaded, the printer will eject the paper and then perform the cleaning. 4300 Chapter 4 Page 7

Aug 24, 2007 | Canon BJC 4300 InkJet Printer

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...