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Hello my name is zobeyda, i'm having problem with my printer it doesn't what to install and i miss place the dc that came with.

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Go to and click on DRIVERS AND DOWNLOADS. Then use the DRIVER FINDER. In SEARCH BY MODEL, type in the number of your printer and you can choose a driver from there.


Posted on Sep 11, 2008

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Posted on Jan 02, 2017

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1 Answer

Says "replace supply using black only" yet all

Refix connector J127 on dc, clean the supply memory contact,switch on the machine remove all supplies, install one by one, check the recognition of supply status, missing all? replace DC controller, only black missing?Replace with another one,check, remain same, observe cartridge seated properly? compare with another cartridge feels difference? check the supply memory properly connecting to the contacts?..any breakage in corosol unit?..replace the corosol..

Oct 05, 2011 | HP LaserJet 2820 Printer

1 Answer

Hello I have a problem with the work printer. It is a 3500 hp color laser jet and it is having a 10.10.00 supply memory error. I'm not sure what to do. Can you please help me?

Missing memory on supply
Black print cartridge

1. Open and close the front door.
2. Ensure the cartridges are fully seated.
3. Swap the cartridge for the color indicated with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge, otherwise, continue with step 4.
4. Check the memory controller PCB contacts to the memory tag. Clean if dirty.
5. Reseat the memory controller PCB connector J201 and DC controller PCB connector J1025.
6. Defective memory controller PCB, replace the memory controller PCB.
7. Defective DC controller PCB, replace the DC controller PCB

Aug 25, 2011 | HP Color LaserJet 3500 Printer

1 Answer

My printer won't print. my computer is hooked up to it, and it doesn't give any error messages. it just doesn't do anything.

Go to Control Panel/Printers. Right click on your printer's name, and hit Print Test Page. If printer prints a page out, then the problem is likely with the software you're using to print - make sure you have selected the right printer in the dropdown. If the printer's name doesn't show in the Printers folder of Control Panel, the driver for it has not been installed. Do so and try again.

Jun 18, 2011 | Lexmark X2670 All-In-One Printer

1 Answer

I have a color laserjet printer 5225 printer the problem is showing the code 55.0601 on display after the printer running

Error code says that printer has a DC Controller NVRAM problem.
If power cycling the printer doesn,t work, the DC Controller is
going to need replacing.
If you have a warranty...use it.
If not a tech is going to have to look at the printer.

Jun 10, 2011 | Office Equipment & Supplies

1 Answer

I have missed placed the software to download it onto my computer.

Go to Find "drivers and support", enter the name of your product, choose your OS and download the drivers to your computer. Install them and start printing!

Apr 01, 2010 | HP Officejet 4315v All-In-One InkJet...

1 Answer

I miss placed my printer disc and can't install the printer ...

yes you can goto
select the tab that says support and drivers.
then select the option download drivers and software.
enter your printer name (deskjet 3820)
click on the enter button on your keyboard.
Now select your operating system.
then select the option that says full software and driver downloads and save the file to your desktop.
the moment the download completes run it,it will start extracting all the files and then automatically the splash screen will show.
click on install..........voila now you have started installing your printer.

dont connect the printer until the installation asks you to connect it.

Jun 18, 2009 | HP DeskJet 3820 InkJet Printer

1 Answer

Can't install printer

Hello you can go here and download your driver. choose OS and then choose HP Photosmart Software and Drivers: USB Support you can also just download HP Print and Scan Drivers: USB Support to get print and scan function without other softwares.

Dec 16, 2008 | HP DeskJet F380 All-In-One Printer

3 Answers

HP Deskjet F380 Drivers

I miss placed my Printer Software driver CD when shifting the house. I bought new computer and I want to install the printer into it can you please provide me with the driver
I AM NOT ABLE INSTALL HP DESKJET F 380 ALL-in-one Printer as i missed the driver CD
i want software

Jul 10, 2008 | HP DeskJet F380 All-In-One Printer

2 Answers

Does not print black even though cartridge is full and ink seemingly flows out of the cartridge when touched with a paper towel. All other colors work OK

You have followed the first fault find step correctly these are the next steps :

1) A poor contact exists in the developing bias contacts of the
high-voltage PCB and the print cartridge.
Clean the contacts. If they are still dirty after cleaning, or if
they are damaged, replace the print cartridge or the highvoltage
contacts. Replace the high-voltage PCB.

2) The laser/scanner unit is defective. Replace the laser/scanner for the missing color. Calibrate the printer after
replacing the laser/scanner.

3) The high-voltage PCB is defective or one of the connections
is loose.
1. Check the connections.
2. Replace the high-voltage PCB.

4) The DC controller PCB is defective or the connector to the
high-voltage PCB (J1006) is disconnected or not seated
1. Upgrade the DC controller PCB firmware.
2. Check the connector (J1006) on the DC controller PCB
to make sure it is seated correctly.
3. Replace the DC controller PCB.
Calibrate the printer after replacing the
DC controller
Hope that helps........

Jun 30, 2008 | Canon Office Equipment & Supplies

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