Question about OKI C5100n Laser Printer

1 Answer

Paper jam near fuser - OKI C5100n

My Oki C5100n jams when the paper touch the fuser roller. It started doing this one day after I experienced a power failure during a print job. I can clear the jam and the error message, but as soon as another page comes through it happens again. It also jams at the paper tray feed, but this is subsequent to the other jam and both can be cleared. I have cleaned the unit, changed out the fuser, and changed out the transfer belt. None of my "fixes" work. The printer prints on the sheet but never fuses because of the jam. I have also tried to do manual feed, no luck. The only other clue is there is a slight impression where three rollers contact the page on the top 1/2 inch of the printed page. Please help give me direction.

Posted by on

  • Eric Fenstermaker Sep 21, 2008

    The problem is actually in the front cover, the second sheet jams. The printer prints fine from the multi-purpose tray.

  • Anonymous Oct 07, 2008

    same o problem

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 14 Answers

Okay, I have this problem I think. It is jamming on the OUTPUT side of the fuser, and I have replaced the fuser with a new one.
I learned tonight, through trying various things, that it will not jam with the printer lid open. (you can make it "print" with the lid open if you push the lid switch in so that the printer thinks it is closed. That made me wonder if it had anything to do with the led strips (black bars attached to the lid) so just for fun I unplugged the C led strip so that it wouldn't produce any light onto the drum. With the lid closed and the C disconnected, the printer will not jam. (but you get no blue on the page of course!) when I re-connect the C led strip, it jams on the output side of the fuser every time. It is very consistent.
I don't understand how putting blue toner on a paper can make it curl so much that it jams up in the fuser, but it does.
I'm sure there is something else gong on here that I don't fully understand- hopefully someone who knows more than I do can use this info to help us all out a little.
I'm going to go and fiddle with the drums now. I don't have an extra one right now, but I'll see if I can narrow it down further.

Posted on Jan 06, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My oki c3400n continual paper jam's at the fuser. Paper comes out of the printer about 2 inches then jam's. I clear it and it happens again. Don't see any contamination on the fuser roller.


There are paper path cleaner sheets that you can get at supply stores or on line. They are sticky on both sides. They pick up paper dust from the rollers as it passes through the printer.

Feb 17, 2016 | OKI Printers & Copiers

1 Answer

I bought a new Oki C610 a couple of months ago to start up a custom art business. From the beginning, the DCT 4.5 paper has stuck to the fuser roller. With the first fuser cartridge, it just dog-earred on...


Hi my reply was too long heres the second half..and ill retype the first as a comment

Try printing lighter prints, heavy toner saturation causes paper to stick to fusers and try to keep leading edge of print blank with no big blobs of colour for the same reason, ensure page sizes are set correctly in driver and machine tray settings and dont print outside margins , if you are about to print outside margins your printer driver should warn you, dont click ok if it does

Here is your user manual for your oki. and a link to oki print drivers to suit 610

Here is a link to Magic touch Australia that i thought has some good info re transfer paper use

Ensure your printer works ok with plain paper so we know it aint a printer fault but I'd say it due to how we are feeding the paper and how we have the paper type set and not feeding out the rear as I also think we should be.

Oki does the best colour prints nice and glossy, I dont think many come close to such great colour prints in fact I only like Oki and Kyocera stuff in Colour toner laser machines. Stear clear of cheap non oki toners and supplies because they cause heaps of issues and wreck printers and give many print quality issues, I dont work for OKI directly just telling you how it is in the field ;)

Let me know if you need more help and how you go

Cheers
Steve

Nov 05, 2011 | OKI Printers & Copiers

1 Answer

OKI 5100n Will not feed paper


Take out all consumables -
toner, drums, image belt
check for scraps of paper

take out paper tray
check for paper inside

open all doors in front and reat
check for paper scraps

Mar 26, 2010 | OKI C5100n Laser Printer

1 Answer

I have an Oki c9300, the paper travels as far as the fuser unit, then jams.


Remove the fuser and make sure the sensor below the fuser is still in place. If it and the paper is stuck inside the fuser then you have to buy a new fuser or a refurb one because you might have used up the life of the rollers that heat the toner onto the paper

Well hope this helps good luck. .

Nov 20, 2009 | OKI C9300 Led Printer

4 Answers

How do i solve fatal error 980


i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on ecks80@hotmail.com and i will forward u the info.
good luck

Sep 14, 2009 | OKI C5500n Laser Printer

1 Answer

The paper gets jammed before entering the fuser and curls up. The fuser is new and I have printed no more than 100 copies


What I have seen a lot of is that the lower roller is stalling or not turning. Rough it up with a Scotch-Brite Pad. The upper roller turns by a gear and drives the lower roller by friction.

Jun 10, 2009 | OKI C5100n Laser Printer

1 Answer

'928 Fatal Error message' on OKI C5550MFP


928 - fuser motor lock error

take out fuser and check for paper stuck on roller
make sure roller can move

if roller is stuck or damaged, repalce fuser unit

Apr 11, 2009 | OKI C5550N Multifunction Printer - Color...

3 Answers

Fatal error 980 OKI C5500 printer


I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Mar 15, 2009 | OKI C5100n Laser Printer

2 Answers

Oki c5150 fuser jamming


This tells me the one of the Pickers in the fuser is damaged and causeing this Jam , I would replace the fuser and chaces are this most likely will resolve your problem

May 02, 2008 | OKI C5150n Led Printer

4 Answers

OKI c3200 Laser Printer...


There are 3 little black and white rollers under the cover on the back of the printer. They are pushed under the upper rollers. They should be on the outside of the upper rollers. Somehow they got wedged under the upper rollers. This should fix the accordian paper jam.

Apr 07, 2008 | OKI C3200n Led Printer

Not finding what you are looking for?
OKI C5100n Laser Printer Logo

356 people viewed this question

Ask a Question

Usually answered in minutes!

Top OKI Printers & Copiers Experts

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

SiNnA
SiNnA

Level 1 Expert

38 Answers

Dominion Computer...
Dominion Computer...

Level 2 Expert

269 Answers

Are you an OKI Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...