Question about OKI C5100n Laser Printer
My Oki C5100n jams when the paper touch the fuser roller. It started doing this one day after I experienced a power failure during a print job. I can clear the jam and the error message, but as soon as another page comes through it happens again. It also jams at the paper tray feed, but this is subsequent to the other jam and both can be cleared. I have cleaned the unit, changed out the fuser, and changed out the transfer belt. None of my "fixes" work. The printer prints on the sheet but never fuses because of the jam. I have also tried to do manual feed, no luck. The only other clue is there is a slight impression where three rollers contact the page on the top 1/2 inch of the printed page. Please help give me direction.
Okay, I have this problem I think. It is jamming on the OUTPUT side of the fuser, and I have replaced the fuser with a new one.
I learned tonight, through trying various things, that it will not jam with the printer lid open. (you can make it "print" with the lid open if you push the lid switch in so that the printer thinks it is closed. That made me wonder if it had anything to do with the led strips (black bars attached to the lid) so just for fun I unplugged the C led strip so that it wouldn't produce any light onto the drum. With the lid closed and the C disconnected, the printer will not jam. (but you get no blue on the page of course!) when I re-connect the C led strip, it jams on the output side of the fuser every time. It is very consistent.
I don't understand how putting blue toner on a paper can make it curl so much that it jams up in the fuser, but it does.
I'm sure there is something else gong on here that I don't fully understand- hopefully someone who knows more than I do can use this info to help us all out a little.
I'm going to go and fiddle with the drums now. I don't have an extra one right now, but I'll see if I can narrow it down further.
Posted on Jan 06, 2010
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