Question about Canon PowerShot A85 Digital Camera

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Canon Powershot broken shutter/photo taking mechanism?

Hi I have a Canon Powershot Camera (I believe A85) that has recently malfunctioned. When I take photos, if I have the display on (the lcd lens) The photo image looks perfect no problems. when i snap the photo, the photo that processes is pinkish red, with horizonal lines going through it. I am thinking there is something wrong with the shutter or some other part in the camera? I am not familiar with the parts inside a camera lens area so Im not 100% sure what it could be. I doubt it is the lens itself because the image on the LCD is perfect, its only once you snap the photo that the image that has been snapped is all messed up.

Any ideas what this could be? How can I fix this?

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I hope you didn't chuck your camera, because this sounds like a problem with the CCD image sensor. I had the same problem with my Canon A85 and found out that Canon would cover the shipping and repair of the image sensor for FREE.

Please refer to this page, and then contact Canon (I reccomend calling; they're friendly, and the wait is not too incredibly long) to describe your problem. Make sure to mention that you believe the CCD image sensor is faulty, and you found the service notice they issued about the problem:

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=221&modelid=10462&keycode=2112&id=48264

Posted on Aug 28, 2009

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Http://canoncanada.custhelp.com/app/answers/detail/a_id/4304

Canon will repair for free, if it is the CCD, sounds like it may be.

Posted on Dec 11, 2009

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