Question about Xerox Phaser 8500N Printer

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Best way I can suggest is to take a screw, A drywall type screw and twist it into the block.
Then slide it back. You may have to take a screwdriver and break it into a in half or thirds.

Posted on Sep 11, 2008


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How do I get the wrong ink out?

I usually get a thin screwdriver and through the plastic I push the ink block up and make it to get out through the hole you put it in. You will have to get the screwdriver under the block to push it up a little bit and you have to be pationt until you get it through the hole. Don't force it because you don't want to brake it inside there.

Nov 19, 2010 | Xerox Phaser 8560DN Laser Printer

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How do you fix error "07,010.43:14085" on the Xerox Phaser 8400

The error is normally caused by the print head wiper being stuck to the print head or the print head pivot block being contaminated with spill over ink.
To clean the block you remove the left side cover. There is a stainless steel block about 1 inch by 1 inch about midway back on the lower frame. It would most likely have a lot of yellow ink in it.
If the wiper blade is tacked to the print head, you would remove the right and left cover. then remove the ink loader. ( where you place the ink sticks.). Once you remove the ink loader you are in the print head drum area and would gently detack the blade from the print head, then run the eliminate light stripes in the troubleshooting menu.

Mar 30, 2010 | Xerox Phaser 8400 Laser Printer

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Rejecting generic ink phaser 8560

If it is just the cyan doing that, it sounds more like the ink loader has failed.
I would not suggest generic ink sticks in those printers though.

Jan 19, 2010 | Xerox Phaser 8560DN Printer

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Xerox 8560 how to remove ink blocks? I forced in two ink blocks from a xerox 8500 phaser but they're not compatable and I would like to remove them before they are consumed by the printer.

you have to take the ink loader out and turn it upsidde down and kind of work them out...or you could try to pull them out if you have some skinny tools like spring hooks..

Jan 13, 2010 | Xerox Phaser 8560DN Laser Printer

2 Answers

We have a Xerox Phaser 8500N printer. The yellow is printing out a dingy gold. I hav checked the yellow print blocks and there is plenty.

What it essentially boils down to is that you're not printing enough color. The blocks are melted into a holding bin and will discolor over time. To correct this, you will need to purge the color that is "stale". Go to this link and download the pdf for your color (I would recommend downloading all four to keep on hand). You'll want to open the PDF and print 10 to 20 copies until the bad ink is replaced with fresh ink. You'll notice the color change as the ink is purged.

Jan 05, 2010 | Xerox Phaser 8500N Printer

1 Answer

Phaser 8200 jet blocking II.

The Phaser 8200 does not have jet subtitution mode. That was first available on the Phaser 8400. You can try to force the jet to clear by making a cleaning page of your own. Make a document with a vertical stripe on the page in the position of the plugged jet in the exact color of the ink in question. Run 100 pages or so at the highest print quality.

Having faced over 100 solid ink printers, my experience tells me that it's hopeless. You'll probably never get that jet cleared. At the age of your printer, you should consider yourself lucky that it's only one. The newer models have ability to work through these types of issues built in.

Mar 21, 2009 | Xerox Phaser 8200 Laser Printer

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Xerox Phaser 8400 turns on then error 07,010.43:126070

Yeah it is a hardware issue. The code you are getting relates to the print head tilt and/or side to side movement.
One of 2 things occur to cause that code, these 2 things cause that code about 90 percent of the time.
1. When you remove the ( looking from the front of the machine as refrence) left cover, about 1/2 of the way back, on the bottom portion of the frame, you will see a 1 inch x 1 inch steel pivot block. Often times runoff from the excess tray or seepage down the print head will cause ink to build up in that block. That will not allow the print head to pivot back and forth properly causing that code. There is a spring over that block you need to clip aside to remove the block. It may be very sticky and a little difficult to remove. Channel locking pliers will normally allow you to remove it with some effort. I suggest putting the block in some pretty hot water . It makes the ink softer when hot and easier to remove.
You want to also picko ut all the excess ink in that are that you can to keep the block from gumming up again. Removing the print head is the best way to clean it, but that is pretty challenging if you donr know hte printer.
Now issue 2, is the print head wiper tacking to the print head. If the machine is not powered down properly or is unplug, or a power failure can cause this blade to be in the wrong position and stick to the print head. To access that, you want to remove the right and left covers, and also the ink loader, ( Where you load the ink sticks). It is held in by tabs and 2 plugs. Once you remove that ink loader you have access to the print head drum area. Look between the print head and drum for a pinkish colored blade, Gently detack it from the print head and run the cleaning cycle on the printer when reassambled.
The print wiper clutch could be going back causing the blade ot tack, but not as likely.
That code is definatly an issue with print head movement, and most of the time these 2 issues will resolve the problem.
Let me know, There are a couplf of other weird things that can cause this, But I doubt they are an issue.

Dec 15, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8200 printer error service report 09.008.43797s

The black ink sticks are jammed.
Open the ink loader and ensure that the black ink sticks are able to slide in the ink loading chute. Remove any broken of partial ink sticks.
One of your black sticks is not advancing properly.
Make sure one isnt cracked or twisted. If you happened to have put in a stick for a different phaser model, it may not be the same shape and would not hut the actuator at the bottom of the ink loader.
Raise your cover where you add your ink sticks and look at the black sticks. One is stuck somehow.
If you need to remove them, take a screw, a drywall type screw is best, and twist it into the ink block and slide it up and out, then reload the ink loader with good sticks. That shoulf do it. I ihave never witnessed the ink loader itself be the problem.

Sep 15, 2008 | Xerox Office Equipment & Supplies

2 Answers

Error Code: 07,010.43:1944

You are doing nothing wrong.
That code means your print head is not moving into position properly, AKA to slow in pivoting back and forward.
Here are the problems in order of likelyhood.
1. The print head pivot block. When, from the front, you take the left side cover off, about half way back on the lower part of the frame there is a stainless steel block, about 1 inch by one inch square. Most of the time what happens is some ink has seeped into that block and the pivoting of the print head is very slow. What you want to do is remove the spring assembly over that block. It just pulls back and you latch it up and to the left. Remove that block and soak it in very hot water. That softens the contaminating ink for easier removal. Clean the block thoroughly and as best you can pick out the remaining ink surrounding it in the frame of the machine. Lightly lubricate the block with a silicon of very highly refidned oil. I stress lightly.
2. The cleaning blade has stuck to the print head. That normally is caused by not powering down the printer properly or a power failure shutting it down. For that, you have to remove the right and left side covers, and the ink loader,( where you put the ink sticks). That is just held in with pressure tabs. Remove the ink loader then look between the drum and print head, if the wiper is stuck there, gently pry it loose from the print head, and run 2 or 3 cleaning cycles.
3. While you would have the ink loader out, if the wiper isnt stuck, make sure one of the cables to the print head are not holding it back.
One of those 3 will resolve the problem. It is caused by the print head not being able to move freely.

Mar 23, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Wrong Color Sticks in printer

I normally suggest running a long wood screw into the ink block to move it back and remove. If it's wedged then gently breaking it and removing or vacuuming the pieces out is your option.
The 07,010.43 code has nothing to do with the ink sticks. Although the result of removing the ink with the printer hot may have caused it.
That code is caused from the print head not moving from home position to the printing position. That print head pivots back and forth on a shaft.
One of 3 things has occured.
1. Ink has spilled into the stainless steel print head block. That block is located on the lower left side of the frame, looking from the front of the machine. The most frequent cause of that code is yellow ink seeping into that block from the machine eing moved while hot.
2. If the machine was unplugged before it was shut down. The Drum wiper assembly may be stuck to the print head, between the drum and print head.
3. One of the cables that run from the print head to the circiut boards that control it, may have shifted and are holding the print head back.
To remove the ink holder where those blocks are, requires removing the right and left side covers, that is held in by some plastic tabs, and 2 electrical connectors.

Jan 15, 2008 | Xerox Phaser 8500N Printer

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