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I HAVE JUST INSTALLED CREATIVE VIDEO IM PRO WEBCAM ONTO MY COMPUTER. THE WEBCAM REGISTERS AS GEING INSTALLED. THE GREEN LED LIGHT IS LIT. HOWEVER, WHEN I TRY TO USE NO IMAGE APPEARS VIA THE CREATIVE CAM PACKAGE OR ON MSN MESSENGER

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Does it display as a black image, a white image or static? You most likely have 1 of 2 problems. Either your camera (the actual lens if you want to be technical) may have been damaged or you are having an issue with drivers. Go Start>Control Panel>Administrative Tools>Device Manager. Under Imaging devices your web cam should be listed. Double click the description and post back with what the information from that window.

Posted on Sep 11, 2008

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Posted on Jan 02, 2017

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