Question about Lexmark X5470 All-In-One InkJet Printer

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Lexmark X5470 will not send a fax

My machine all of a sudden will not send my faxes. It scans, dials, and then as soon as it connects to the number, it quits. My phone line is fine, I checked it out. It makes a tapping sound while connecting.

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  • Catherine Carrico May 11, 2010

    Hi,



    Do you get any sort of error message?



    Thanks

    Catherine

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I can not send a fax, it keeps saying phone error, an there is nothing wrong with my phone.

Posted on Sep 15, 2008

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The all-in-one printer fax will receive a fax with no problem, but will not send a fax. It will scan the document, dial the number and connect to the other fax machine. It says sending, after about


Line noise is one of the common causes for fax problems. You might want to have your line checked for any noise.

Also, you can try to lower down the fax send speed. To do that, on the control panel of your printer, press on Setup > Fax Setup > Dialing and Sending > Max Send Speed > 9600.

Nov 30, 2012 | Lexmark Interpret S405 Wireless All-in-One...

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I get a remote fax error when trying to send a fax...i have a Lexmark X5070 all in one printer/fax


The problem could be due to the quality of the telephone line connection. Try to resend the fax.
Lower the transmission speed. Follow the steps below:
  1. From the printer operator panel, press Fax mode.
  2. Press the menu button.
  3. Select Fax Setup.
  4. Select Dialing and Sending.
  5. Select Max Send Speed.
  6. Lower the speed to 9600 bps.
  7. Press check button.
Try to send a fax to verify that the problem is fixed.

Sep 12, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

How do you load a lexmark X5650 all in one printer, copy, photo, scan, and fax? I am trying to figure out how to load the fax to send the fax to someone.


Sending a fax using the printer control panel:
  1. Make sure the printer is on and is connected to a working phone line.
  2. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the
    scanner glass.
  3. From the printer control panel, press the Fax button.
  4. Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.
  5. Press Color or Black to select a color or black-and-white fax.
  6. Press Start to send the fax job.
Source: Lexmark 5600-6600 Series Fax Guide

May 06, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

1 Answer

Is there a fax number for people to fax you?


Yes,
It is the phone number assigned to the phone line you plugged into the fax machine. You Fax machine is basically a Modem listening to the phone line. Someone dials and if they are sending a fax, the two machine's make squealing noises called a "handsake" then connect sends data.
It is then stored or printed or both.

If you pick up the phone while the two fax machines are connecting.
You will most likely disconnect the data transfer and get an ear full.

Hope this helps!

Nov 17, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

I have a lexmark x4270. Having problem sending fax. Sending local number, it's OK, but sending a different area code, it uses the local area code then the first 7 number of that number. Because someone...


Hi zoaj,

More then likely you have the fax set up to USE A DIALING PREFIX.

Therefore it is automatically doing this, regardless of what you input.

Follow the proceedure below ( which comes directly from the users manual for your printer type ) to change this. Delete the " USE A DIALING PREFIX " information.

once that is done, it will no longer automatically add the prefix for you. :)

I have BOLDED the relevant information below that pertains to this.

Please take a moment to evaluate my solution. Your appropriate rating of my solution would be greatly appreciated.

Thank you,

Using the Fax Setup Utility Use this utility to adjust the fax send and receive settings. When you save these settings, they apply to every fax you send or receive. You can also use this utility to create and edit your speed dial list.
  • Click Start onestep.gif Programs onestep.gif Lexmark 4200 Series onestep.gif Fax Setup Utility.
  • From Lexmark All-In-One Center All-In-One Main Page, click Fax Setup Utility.
  • faxsetu.jpg
The following table describes the Fax Setup Utility tabs:
On this tab:
You can:
Send
  • Enter your name and fax number.
  • Select a maximum send speed and a print quality for outgoing faxes.
  • Choose whether to scan the entire document before dialing the number.
  • Choose whether to use error correction.
  • Select when to print a fax usage report.
  • Select when to print a fax activity report.
Receive
  • Choose whether you want to print a footer (date, time, and page number) on each page.
  • Automatically reduce an incoming fax to fit to the paper size loaded or print it on two sheets of paper.
  • Select whether you want to forward a fax or print it, and then forward it.
Connection/Dialing
  • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
  • Select the phone line format you want to use (Pulse, Touch-tone, Behind a PBX).
  • Enter a dialing prefix.
  • Choose how (manually, if fax tones are detected, or after a certain amount of rings) you want to answer incoming calls.
  • Select a distinctive ring.
Speed Dial
Add to, create, or edit the speed dial list.
Group Speed Dial
Create a group number and name, and then add phone numbers to the group.

Oct 11, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Faxing


this is a standalone fax machine. check if u hav connected the tel line frm the wall to the line port on the printer & then try to send a fax. In fax mode press the option button & then press the arrow till u see on hook dial & chk if u have a dial tone.

May 25, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Fax confirmations


i have read the manual end to end and I don't think you can.
Only thing I see is this.

Customizing your settings using the Lexmark Fax Solutions You can adjust the fax settings in the Lexmark Fax Solutions. These settings apply to the faxes you send or receive.
  1. Click Start onestep.gif Programs onestep.gif Lexmark 7100 Series onestep.gif Lexmark Fax Solutions.
  2. Click Adjust speed dial list and other fax settings. hfaxsetutil.jpg
  3. Click each tab and change the settings as desired.
  4. Press Save Settings after you finish your updates. Nothing is saved until you press this button.
  5. Click Close.
The following table contains the Setup and Settings tabs for the Lexmark Fax Solutions.
On this tab
You can
Personalize
  • Enter your company name and fax number.
  • Enter your name, company name, phone number and address as you want them to appear your cover page.
  • Select a cover page for your fax.
Send
  • Choose to use error correction.
  • Choose to use fax header.
  • Select a maximum send speed and a print quality for outgoing faxes.
  • Choose whether to scan the entire document before dialing the number.
  • Select when to print a fax usage report.
  • Select when to print a fax activity report
Select when to print an activity report is the only close item I can find. Nothing whatsoever about a confirmation report.

Feb 25, 2008 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

6 Answers

Hi, Remote Fax Error being displayed


As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX mode.
Press Select.
Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
Change the setting from Yes to No using the + (right arrow) button.
Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 10 times until MAX SEND SPEED appears on the LCD display.
Change it to 9600 BPS using the - (left arrow) button.
Press Select.
Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
Press the Fax button, then press Options 15 times to get to ADVANCED FAX.
Press Select.
Press Options 11 times until ERROR CORRECTION appears on the LCD display.
Change the setting from On to Off using the + (right arrow) button.
Press Select.
Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes. The X6100 Series only supports 1-D MH encoding with the error correction. Fax transmissions without ECM and other ECM types can result in bad quality on the received page.

Dec 19, 2007 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

New hardware, old computer?


Do have dial up modem if Yes you can use to send a fax from ur computer using the "Lexmark Fax Solutions".And the connection should From the wall jack to the computer dial up modem line in and Computer should be on o recive fax and to send Fax..If You have DSL modem you cannot send or receive faxes you need special setup...

for Fax set up please this link : http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:549:0:0&framed=&docid=ENUS25296&relevance=1

Oct 29, 2007 | Lexmark X5470 All-In-One InkJet Printer

3 Answers

Can't receive incoming faxes!


It sounds like maybe the printer is not picking up the incoming call. Check to see that the printer is the first thing connected to the phone jack. If you have DSL you will need to plug the printer into the "phone" side of the DSL filters that you have on all your phone jacks.
If you have an answering machine it should be plugged into the printer's phone jack - not the other way around. The printer is smart enough to pick up fax calls and pass voice calls on to the answering machine if you get it hooked up right. Check the user's guide for more specifics.

Oct 15, 2007 | Lexmark X5470 All-In-One InkJet Printer

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