Question about Nikon LS-9000 Film Scanner
The 9000 scanner won't show the thumbnails, when i place a negative in the machine - it just shows a green arrow which says switch thumbnails display mode and then doesn't show any when u click on it! i have been using this machine now with photoshop for about 3 years and never had a problem before and i have checked all the settings in the prefrence section and they appear to be the same.
does anyone know how i can fix this problem?
Sorry , I don't know the answer to your problem , But I am experiencing sort of the same problem. When I place an image in the scanner , I do not see any preview thumbnails at all. I also do not see any of the preliminary questions as to the film format size or single or batch scanning. Nothing like that at all. I have called the tech's at Nikon and the scanner passes their over the phone examination. It appears my scanner is not been recognized by my computer ( I have tried both ) . Nikon suggested replacing the firewire cable which I did and still no preview thumbnails. I believe the problem is in the firewire interface panel ( where you plug the scanner in ) and I think this is where your problem lies also. It is a simple fix 5 maybe 6 screws. Getting the part number has been my problem. Nikon wants you to send in the entire scanner and have a flat $400 service charge . I'm sure the part is less than $400. Any ideas as to where to get the parts catologue ?? Let me know.
Posted on Nov 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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