Question about HP DesignJet 10ps InkJet Printer

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Lost yellow but "maintenance" gave no diagnosis

System maintenance prograom will not detect any problem... No yellow on the page. Cartidge said 41cc left. did a couple of soft cleanings, then a medium printhead cleaning cycle. Then a HARD cycle. Still no yello. then the printhead icons on front began flashing (all of them). I turned it off and restarted with no errors, etc. Still won't print yello! REseated the printhead - changed yello cartridge, ran some heavy yello content test pages. Then another cleaning cycle. I am very remote from service centers/ metro areas. Help! ....

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Re: Lost yellow but "maintenance" gave no diagnosis

Sounds like a clogged printhead but I would try the tech 3 to make sure. 800-474-6836

Posted on Apr 20, 2006

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