- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
the top of the waste toner container must be cleaned 100% from the toner because it should be a light sensor that has to pass through it , if its spoiled with toner the light cannot pass through it ,so i recommend you to empty the waste toner container first and wash it with water and drying it well before using it again.
7410 is an error (all numbers following : is the number of pages printed.
- indicating the Drum Unit is not installed properly or you have a defective curcit board. Tyoically it is drum drum is not fully seated.
If you open the door on the left hand side of the printer, where your waste toner container goes and press firmaly on the drum which is loacted behind the waste toner container and close the printer backup. If the drum is properly seated the error should close.
This code is because the printer believes that the drum is not installed.This usually happens when the waste toner container is changed,Open tje waste toner cartridge door and push into the printer all the components.You will find that the drum unit will push into the machine.Then close the door and turn the machine off at the wall.When you power back up the error code should have reset.
Hi, Sound like drum unit is out off position.
Switch off printer.Open left side door, remove waste toner bottle and push drum unit(with grej lever on it) in printer to proper position.If grey lever is not in proper position, drum will be not locked.Place waste toner bottle in position.Switch on printer.