Question about GE Advantium 120 Convection/Microwave Oven

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Turntable GE Advantium 120 turntable not turning. Possible cause?

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Remove the glass table and watch the drive spindle to see if it is turning when the unit runs; just put a cup of water so the magnetron is not without load, they can be damaged otherwise.
If it doesn't turn, gently try to turn the spindle with your fingers.  If it turns manually, then the motor has failed. If it doesn't, then some foodstuff has managed to freeze the spindle.
In the latter case, pull the plug from the wall, use some foaming cleanser (it's less wet) and try to get some under or around the spindle. Let it soak overnight, then try to turn the spindle with your fingers again.  If it's now free, mop up and remove as much of the remaining cleanser as you can, leaving the table out, put a cup of water or preferably a bowl with more volume, in the unit, let it run for some minutes to try to dry the rest of the cleanser out.
Put the table back in to see if it will now turn.
If this doesn't work, it will be necessary to replace the motor.  Since this is a unit I don't know, I can't predict if it is a DIY project or not and the dealer may ask an unrealistic price for the replacement.     

Posted on Sep 11, 2008

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