Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
From Woody Friesen:
Did the printer have a rough ride? HP's service manual suggests this to be a laser error on the yellow laser scanner, though these printers usually withstand shipping without any problems. Just for grins, if you can get the printer to get to READY again, run the printer through a complete calibration (from the control panel: Configure Device/Print Quality/Calibrate Now). The DC controller circuit board is also a possibility, but given the error code popped up almost as soon as you plugged the machine in suggests the yellow scanner has suffered some sort of mechanical damage from the trip. If the calibrate routine doesn't remedy the problem and you want to be sure, you could do the major disassembly required and swap the yellow scanner with the scanner for another color in the printer and if the error code changes to 51.2M (magenta), 51.2C (cyan) or 51.2K (black) (the code will reflect which scanner you exchanged with the one in the yellow position) you'll have confirmed the scanner is the problem, or if no change, then the DC controller is next in the chain.
Posted on Dec 24, 2008
For any fuser error, the first thing that should be done is replacing the fuser. If the error still shows up after wards, it could be the LVPS (Low voltage power supply) or a board.
Posted on Jan 27, 2009
This is either a firmware error or a memory error.
Try downloading and installing new firmware from HPs website.
Instructions are on the site.
Posted on Oct 14, 2009
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