Question about Epson DFX-9000 Matrix Printer

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Ribbon jam when ni try to print, i get a ribbon jam.

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  • 3 more comments 
  • masawe Dec 18, 2008

    when i print ,motor which drive ribon rotate in clockwise direction &sudenly it start to rotate in untclockwise darection &cause ribon jam

  • masawe Dec 18, 2008

    ribon jam

  • mioks1 Jan 09, 2009

    i'm having the error "ribbon jam". i replaced the ribbon, still the problem persists. need your tips please.

  • hemstone Feb 02, 2009

    i have replaced ribbom but still the epson dfx9000 reports ribbon jam

  • kris18 Feb 19, 2009

    can you help me. I already clean the printer but when I try to print it will just print a one line nad an error will appear ribbon jam. Also tried to raplace ribbon but error still encounter.

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I get the error RIBBON JAM anytime i try to print,even though i have changed the ribbon.Dan

Posted on Aug 03, 2009

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  • Epson Master
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?Genuine EPSON Ribbon
?Installed the ribbon properly

Check support.epson.com for documentation & additional information. With this type of printer that is usually in heavy use in office environments, on-site service is recommended. Check your warranty status.

Posted on Sep 11, 2008

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1 Answer

My 510s is having issues with printing. The print ribbon is sticking to the paper, thus tearing the ribbon and causing a paper jam.


Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge...

First Turn the printer off, open the printer cover and remove the jammed paper if paper is jammed..

***If you need any technical help on printer then you can reach at here

Jan 02, 2013 | Unknown Hiti P510s 6 Dye Sub Roll-type...

2 Answers

My printer show the error 99 Ribbon Break/Jam but the ribbon is ok is not broken and i can not see some jam. Can you help me


Pls do the following:-

Ribbon Break/Jam
(PC Error Message No. 99, 108 and 109)

The Ribbon is not able to find the next panel correctly. Check for jams/breaks.

If jammed, clear the jam. If broken, repair by taping the Ribbon back on to the take-up core.
Press Resume to continue or Cancel to abort.

Thank You...........

Jul 26, 2011 | Fargo HDP5000 Thermal Printer

1 Answer

Card keeps jamming and ribbon breaks


Download the Fargo Diagnose Utility .

But Requires Windows 98, 2000, NT, XP, Me; 16MB of RAM (Recommended); SVGA Monitor (800x600 or higher is required); and at least one printer drivers installed.

If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printer?s Top Covers.

2. Remove the ribbon and overlaminate as needed.

3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
card from its jam. Try not to move the card too far from where it was just
before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.

4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printer?s memory. In this
case, you must also cancel and resend the print jobs from your computer.

CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
Pause/Resume button will cause the printer to feed in a new card and reprint
the job which originally jammed along with all subsequent jobs still being sent.
Pressing the On/Cancel button will reboot the printer and cancel all jobs
within the printer?s memory. In this case, you must also cancel and resend the
print jobs from your computer.
H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
printer should be cleaned during every ribbon change (every 250 prints) or if the
rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed
Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a
Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
cleaning process.
2. Remove the Cleaning Card?s adhesive backing paper.

Nov 12, 2010 | Fargo Pro L ID Thermal Printer

1 Answer

Card jams and ribbon keeps breaking


CLEANING THE INSIDE OF THE PRINTER
As you use your printer, dust and other foreign particles may accumulate inside
the printer?s case. These particles are attracted to the underside of the ribbon by
static produced during printing and can cause voids on the printed image.
Periodically, use the following procedure to remove dust and other foreign
particles:
1. Open the printer?s Top Covers.
2. Remove the ribbon and overlaminate from the printer.
3. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth
slightly moistened with isopropyl alcohol to wipe out all visible areas inside
the printer. Remove any debris that may be inside. Be extremely careful not to
let any alcohol drip inside the printer!
4. Once the cleaned areas are completely dry and free of foreign debris, re-install
the ribbon and overlaminate, and close the covers.
F. CLEARING A CARD JAM
If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printer?s Top Covers.
2. Remove the ribbon and overlaminate as needed.
3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
card from its jam. Try not to move the card too far from where it was just
before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.
4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printer?s memory. In this
case, you must also cancel and resend the print jobs from your computer.
Section 7: Maintenance 53
Pro-L Card Printer User?s Manual
G. CLEARING A RIBBON OR OVERLAMINATE JAM
If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer,
the LCD Display will indicate that it is jammed. Refer to the following steps to clear
the jam:
1. Leave the power ON, and open the printer?s Top Covers as necessary.
2. Remove the Take-Up core (the side with used ribbon or overlaminate on it)
from in between the two black Drive Hubs.
3. Steadily pull the ribbon or overlaminate free from where it is jammed. If stuck
to a card, pull the ribbon or overlaminate off the card and throw the card away.
If it is jammed underneath the rollers, press and hold down the printer?s
Pause/Resume button as you gently pull up on the ribbon or overlaminate. Do
not **** the ribbon or overlaminate to free it, since this will increase the chance
of breaking it. If it does happen to break, simply tape the broken end of the
supply roll directly onto the take-up roll. Then, wind a few inches worth of
ribbon or overlaminate from the supply roll onto the take-up roll. Be sure the
ribbon or overlaminate is passing beneath both the supply and take-up rolls.
4. Once the jam is cleared, replace media, close the Top Covers, and press the
On/Cancel button. At this point, the LCD Display will prompt you to either
press the Pause/Resume button or the On/Cancel button. Pressing the
Pause/Resume button will cause the printer to feed in a new card and reprint
the job which originally jammed along with all subsequent jobs still being sent.
Pressing the On/Cancel button will reboot the printer and cancel all jobs
within the printer?s memory. In this case, you must also cancel and resend the
print jobs from your computer.
H. CLEANING THE CARD FEED ROLLERS
To assure consistent printer operation, all of the gray card feed rollers within the
printer should be cleaned during every ribbon change (every 250 prints) or if the
rollers are noticeably dirty. To clean these rollers, use the special adhesive-backed
Cleaning Cards from the Printer Cleaning Kit. Refer to the following steps to run a
Cleaning Card through your printer:
1. Open the Top Covers and remove all print supplies from the printer. Leave the
printer power ON and the Top Covers open throughout this procedure. The
Cleaning Roller Assembly can also remain within the printer during this
cleaning process.
2. Remove the Cleaning Card?s adhesive backing paper.

Nov 12, 2010 | Fargo Pro L ID Thermal Printer

1 Answer

Paper jammed and cannot get out - how?


1)Don't try to remove the paper by pulling hard when its stuck.
2)As soon as paper gets jammed switch off your printer immediately.
3)I recommend switching it off by the button on the printer and not the external power switch.
4)Then wait 20 seconds and switch it on, your paper will come out unless its very tightly jammed and absolutely crammed
5) If it doesnt come you have to take out the the printing ribbon. There would be a handle on the upper portion of the place where you supply the papers. Take it out slowly. Make sure that the power is turned off while you do this.
6) Once you take the ribbon out the paper will be no longer jammed and you will be able to remove it manually.
7)After removing the jammed papers replace the ribbon and reset the printer(Resetting procedure varies according to model but usually its done switching the power switch(present on the printer) on while pressing the test print button(the external power switch should be on and current should flow).

Jun 09, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Persona C30 Thermal Card Printer: im using fargo printer 30e. everytime i tried to ...


How many prints have been down on the unit?
the most common problem could be the rollers need replacing or a problem with the ribbon sensor. We do repairs and also repair under warranty, How old is your printer?

thanks

May 16, 2010 | Fargo Persona C30 Thermal Card Printer

1 Answer

T2265 check ribbon +0000 35---- 114002+ 32 32 4049


This error is indicating a problem with print head movement.
This error can be indicated if there is any thing which may be preventing print head movement, things you can check include;

That the he printer ribbon is not jammed and is located correctly in the printer,
Check to ensure there is no paper jam of loose paper which may prevent print head movement
Check the carriage shaft to ensure it is free from paper dust or any other obstructions.

With the printer powered off, the print head should slide freely across the width of the printer, you can then see if there is any obstruction to the print head.
You may then need to check the following for faults;
Ribbon Driver
Carriage Motor
Carriage Belt
Timing Strip
Logic Board
Interconnect Board.

Jan 07, 2010 | TallyGenicom Printers & Copiers

1 Answer

It keeps coming up with an error hardware alarm +0664 +131-- 000003+0381+0673 then you have to turn it off and back on again then it starts printing and then just stops in the middle and comes up...


The hardware alarm being indicated on the 2280+ indicates the pritner is detecting problems with moving the print head. I would recomend trying the follwoing;

  1. Remove the ribbon from the printer, check this for damage or jamming. A jammed or damaged ribbon may prevent the print head moving. Perhaps try subsituting the ribbon for an alternative.
  2. Check for any paper jams, or other items with may heve been droped into the pritner which may obstruct the print head movement.
  3. With the printer powered OFF slide the print head backwards and forwards it should be free to move with the printer powered off.
  4. Clean the carriage shaft, this is the shaft which the print head moves along. This shaft should be clean of dust and dirt. It should NOT have any oil or other lubricant on it.
  5. Clean the timing strip, there is a thin transparent strip which runs accross the wodth on the pritner next to the carriage shaft, this is the timing strip. Take care not to dislodge this thin strip, clean any dust off this strip.
  6. Check the print head gap to ensure that the print head is not catching on the paper.
Finaly power the pritner off and back on, the error will not clear untill the pritner has been powered off and back on again.

Depeninding on your findings after trying the above, if the problem persists, I would recomend checking or perhaps replacing the following;
  • Timing strip
  • Timing station
  • Carriage motor
  • Carriage shaft
  • Ribbon Drive
all these items can affect the free movement of the print head.

May 06, 2009 | TallyGenicom 2280 Matrix Printer

1 Answer

Bad print out


I would recomend checking the ribbon cartride fitted in the pritner. Ensure the ribbon is correctly mounted on the ribbon drive shaft.
Ensure the ribbon is not jammed.
Ensure the print head gap is not set to close the ribbon is becomming jammed
Try changing the ribbon cartridge for a new one.

Dec 30, 2008 | TallyGenicom 2348 24WIRE 480CPS Draft 136...

2 Answers

Error / Ribbon Jam/Broken


When you open and close the lid on this printer, it tries to realign the ribbon. If you are getting this error, I suggestion you Calibrate the print ribbon through the print driver printing preferences on the Calibrate tab.

Dec 12, 2008 | Fargo DTC550 Thermal Card Printer

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