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I have a BRAND NEW HP Pavilion Notebook which I just switched on for the FIRST time. It has come up with an error message, ie: "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer and then restart the installation". I clicked "OK", the computed re-started then the same error message appeared. I repeated this 3 times and the same thing keeps happening. What is wrong?

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Your windows installation CD might have become corrupt. Use a fresh CD and enter into BIOS settings to set Default Settings before installation.
Try & reply.

Posted on Sep 11, 2008

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