Question about Zenith DVD & Blu-Ray Players

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I have a Zenith DVD Recorder/VCR Combo, and I put in a Nertflix DVD. The first one played fine, the 2nd DVD errored out saying bad disk. Every DVD afterward reads for LONG LONG times then errors and in the past 2 months only 2 of of my home DVD have worked. They used to play fine. It will not record, or ANYTHING. I have had this player for 5 months and it was rarely used, so it is still new. How can I fixit? I have Lost the reciept, and if I cannot return it, I am going to have a serious FIT all over the internet against the people who made it. It hurts when you stop buying the cheapies and you shell out the money for a almost $200 player and you get the same results as a $29 player. BUSTED in less than 6 months.

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This unit should still be under warranty. DO NOT open it up as that would void the warranty. It is possible that the lens is dirty, but with that short a timeframe, I'd be leaning toward defective optics. That should be covered under warranty. Call for warranty service. If you sent in the registration card, the serial number should be sufficient to confirm warranty coverage.

Dan

Posted on Sep 11, 2008

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