Question about Nortel MER-9417CW Telephon Corded /2 Line Speakerphones with Caller ID and Call Waiting, Almond (MER... (A0674968)

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Display goes blank. Clicking sound on line.

Replaced the Adapter a few years ago which solved the problem but not this time. I notice the new one heats up now and has not solved the problem of the display going blank, and a sort of sporadic clicking sound when I pick up the receiver. I am able to make and receive calls. Could the motherboard be the problem? How can I diagnose this problem, get the parts I need, and from where? Appreciate any help before I just throw it away! Rich

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Re: Display goes blank. Clicking sound on line.

If a new one is heating up that means theres an overload in the phone and will certainly burn out a new adaptor or if your saying the new adaptor you bought a couple of years ago is heating up the the diodes or filter inside the old adaptor is bad and replacing adaptor with a new one will fix it . Good Luck

Posted on Apr 19, 2006

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