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Install the cd of HP installation of your printer. If you have
installed the software thenQ 1. press the first button on the left of
your printer SCAN. The scanner will start and a message will arrear. Do
you want to scan another picture? 2. You Press the button DONE on your
screen it means NO. 3. HP Immage Zone program appears. 4. you must be
able now to see your scanned picture. 5 On your lest bottom of the
screen you will see TRANSFER IMAGES and the sign >> downway,
press and will appear 3 selections. FROM CAMERA, FROM SCANNER, TO
e-mail . 6 press TO e-mail and this is the answer. Now you can send by
e-mail what you have scanned!!
You can scan with out any HP software also using the below steps.
Make sure that the printer is connected to the computer perform the following steps;
Steps for scanning in Windows XP:
1. Click the Start (Windows) icon. 2. Click All Programs. 3. Click Accessories. 4. Click Paint. 5. Click File and then click From Scanner or Camera. 6. Click Scan.
Steps for scanning in Windows vista:
1.Click the Start (Windows) icon. 2. Click All Programs. 3. Click Windows Photo Gallery. 4. Click File and then click Import From Scanner or Camera. 5. Click Import. 6. Click Scan.
The Scanner software should have an option to choose image or text, image and text etc.. Look for that first.
Do a scan but before you do and run through the process as you normally would.
Put the printer/scanner CD in the carriage cancel auto-start. My HP different type but... does not always see/grab ALL of the scanner files on an install. Sometimes however, it will go looking for the files it needs and grab them off of the CD when it actually NEEDS them. When you try to actually to the scan. Otherwise the printer probably works perfectly right.
If you want to check it out just for the sake of it. Look in Windows explorer - control panel and see if there is actually a scanner listed or just a printer? Good luck!
It is possible that the Program is running in the back ground, with out you knowing. Open the Task Manager ( press ctrl+alt+delete at the same time ) and select hpqdirec.exe then End task, (if you see this more than once in the list close all). then retry scanning. I might would suggest reinstalling the program.
you can go direct open my computer then you will find in the my computer window icon for HP officejet 4300 if you press it you can go ahead with wizard that let you scan your photo or document fast you can even send short cut to this icon at the desktop so you can reach it faster
OR ~~~~~~ another solution
when you open the hp software press the scan botton then will open another window has two option choos scan and then choos scan again in the other window
Please rate me if this solution was ok thank you