Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Whirlpool Ultimate Care II Quiet Wash - Wash Cycle not holding water

RE: Whirlpool Ultimate Care II Quiet Wash (MOD: 3XLSQ7533JQ1; SN: CP1101202)

Washing machine worked perfectly for the past 2 years while in Germany, and we have just relocated to South Korea. The movers have just arrived and now we are having a problem with out washing machine. Regardless of which load size we select, or the washing cycle that is chosen -- the machine starts to load water into to the washing machine and after about 5 minutes, the water automatically starts to drain out from the washing machine (during this time, water is still filling into the washing machine during the cycle as normal).

Unfortunately, we first found this issue last night when I put a load of clothes into the washing machine and went to bed. I woke up the next morning to find water still continuing to fill (I ** assume ** this ran all night) into the washing machine ....

It appears the problem is localized to the first stages of the washing cycle. We are able to set all the settings and get the wash cycle started, but it it never makes it far enough in the wash cycle where enough water is loaded into the washer to begin the actual wash cycle. After about 5 minutes of initially filling the washing machine with water - it automatically empties the water out the drainage hose.

If we bypass the washing cycle, and set the setting to go right to the spin cycle, it appears this cycle completes successfully. The washing machine spins, the water is discharged out to the drain and the buzzer activates indicating end of the cycle.

Please help !!! ;)

Brett

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  • 6 more comments 
  • beitland Sep 11, 2008

    Your solution was right on the spot. Thank you very much......

  • Ajithusan Nov 29, 2008

    My washing machine is not holding water instead it is draining from the base of the machine rather than from the hose

  • ddbd0630 Nov 29, 2008

    Whirlpool Ultimate Care II Quiet Wash - Where can i get a step by step repair manual for this specific washer. I took it all apart and I can't remember exactly how it all goes back together.

  • jjuracan Dec 18, 2008

    Our washing machine recently started to go thru the first cycle fine and the as soon as the tub is full it stops.  I used to be able to lean ******* the side of the top lid and it would start again, but now...nothing.  Any ideas?



  • Anonymous Jan 05, 2009

    Thanks for your help! Saved me a call to the repair man!

  • Anonymous Mar 14, 2014

    I interrupted my wash cycle to take a shower ans since it took more than 10 minutes, the machine emptied. I tried to restart it but the lid woouldn't lock. I tried to restart the cycle from the biginning but the lid won't lock no matter what I do.

  • Anonymous Mar 29, 2014

    i started a load of clothes before i went to bed last night only to wake up this morning with the washer full of water but never started to wash? any suggestions

  • Anonymous Mar 30, 2014

    Wash cycle won't complete washing and water still in machine cannot drain it out

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Since your washer worked fine while in Germany and now is exhibiting this problem at your new home, you may want to double check how it was installed. I suspect you may have a problem known as "siphoning". The following link explains:

http://www.fixya.com/support/r587481-prevent_washer_siphoning

This could be a simple situation where the drain line on the washer is not installed correctly. There are minimum height and length requirments on the drain line. In addition, make sure the stand pipe you have the drain hose inserted in has a proper air gap to allow draining. All of this is explained in the link provided.

I hope this information is helpful to you. The majority of the situations arise from improper installation and is not an operaitonal problem with the washer. If, however, you double check everything and still have problems, please post back and let me know.


Posted on Sep 11, 2008

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Since your washer worked fine while in Germany and now is exhibiting this problem at your new home, you may want to double check how it was installed. I suspect you may have a problem known as "siphoning".

Posted on Jan 07, 2009

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This could be a simple situation where the drain line on the washer is not installed correctly. There are minimum height and length requirments on the drain line. In addition, make sure the stand pipe you have the drain hose inserted in has a proper air gap to allow draining. All of this is explained in the link provided.

I hope this information is helpful to you. The majority of the situations arise from improper installation and is not an operaitonal problem with the washer. If, however, you double check everything and still have problems, please post back and let me know.

Posted on Jan 07, 2009

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