Question about Avaya 4610

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Avaya 4610 sw

We have lot of 4610 sw . when the agent log in and answer the call and he have a new call waiting if the client heng up the phone , the call that was on wait get in it will sound the ring and.....disconect . the agent need to log in agein .
do you know what to do ? ( at the 4602sw its not happend )

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  • gabia Sep 11, 2008

    the phone is avaya 4610 sw 2_9 or 2_2 , working on the avaya 8700 cm 2.2.2

  • gabia Dec 21, 2008

    tje agent log in via the phone

  • Anonymous May 11, 2010

    What software release is this? Also, the phone you have , works for a few different systems. Which system do you have?

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  • 33 Answers

Are you using any application on your desktop to login or manually from the phone if you are log in through the desktop remove the application and intall it back this should resolve the issue

Posted on Dec 17, 2008

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