Question about Casio Exilim EX-S500 Digital Camera

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Date/time/resolution problem w/ Ex-S500

I have a problem with my brand new Casio Ex-S500. Every time, when I turn it on, I have to set up the time/date/resolution/etc. When the camera is turned on, it's okay, but next time when I turn it on again, I have to re-set all these again. The battery is good, charged, I don't know what the problem should be. Please help!!!! Thank you!

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  • George Z Pulai Apr 19, 2006

    Unfortunately, these didn't help! My camera has no other battery than the main one (the manual says this), and my battery is fully charged. I turn it off, after I wait 10 sec., turn it on, and it wants me to put in all the information (time/date/etc) again... I have the latest firmware (1.02), but as you said, I downloaded the firmware from CASIO's site, installed it, and it's still the same. Any other suggestions?

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There ccan be 2 problems that cause this. First most backup memory us powered by a button battery. They can be hidden and sometimes had to locate may require a fingernail to lift a panel. On the cano cameras its under a little door where the USB plugs into. Second could be the amout of time between use. Some may use a little cap with is like a small low voltage rechargable battery. If the camera has been sitting a few weeks its possible the little cap is draining over the time its not in use. You may have to dig out your manual to see if it says anything about a button battery. Or you may need to call casio There is a firmware update for your camera located on the casio site that fixes some problems maybe this is one of them? it wouldnt hurt to update your firmware because it fixes someimage quality issues. Remember to recharge your batterys first before you do it. Read the warnings

Posted on Apr 18, 2006

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Posted on Jan 02, 2017

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I fix digital cameras call 214-650-6531 or email me at mike@digitalcamrepair.com

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